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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,243 Reviews

2,243 Reviews of South Bay Hyundai - Service Center

Sort by
December 08, 2021

The service rep was very friendly and explained everything that was done/inspected to my car when I picked it up. More

by CBBENSON4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kei Yukimura
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Dec 09, 2021 -

South Bay Hyundai responded

Thank you for your 5-stars! See you next time at South Bay Hyundai!

December 08, 2021

$160 assessment fee is a bit much for simple work like a tail light bulb harness More

by dbarnesla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2021 -

South Bay Hyundai responded

We're sorry to see the low rating. We'd like the chance to talk about this so we can determine what can be done to improve the experience for you. Please reach out to me at your earliest convenience. Thank you, Calvin Jeong - Service Director - calvinj@sbhyundai.com

December 08, 2021

Great place. Was seen as soon as I pulled up to get my car checked. More

by KMARROQUIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike "MJ" Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cedric Butler, Jermaine Johnson, Donnie Ellis
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Dec 09, 2021 -

South Bay Hyundai responded

This is what we like to hear! -South Bay Hyundai

December 06, 2021

Jack was very friendly and proactive. Edwardo also very efficient, always ready for next move. More

by marvera3@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwardo
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Dec 09, 2021 -

South Bay Hyundai responded

Thank you for visiting Jack and Edwardo at South Bay Hyundai! We appreciate your 5-stars!

December 06, 2021

It was a good experience overall. Service was done in a timely manner, staff was very friendly More

by enke79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Report | Print
Dec 08, 2021 -

South Bay Hyundai responded

Thank you for taking the time to leave us a review! We're glad you had a good experience with our team here at South Bay Hyundai and we hope to see you again next time!

December 06, 2021

Raymond Chang is great service for me. He was smiling and kindly during service at a time More

by hka5883
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond chung
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Dec 08, 2021 -

South Bay Hyundai responded

Thank you for your kind feedback - Raymond will be so happy to hear it! We appreciate you coming to visit us here at South Bay Hyundai and hope to see you again in the future!

Dec 09, 2021 -

hka5883 responded

Ok . I am also hope to see you again

Dec 09, 2021 -

hka5883 responded

Ok . I am also hope to see you again

December 03, 2021

Jack took great care of me and followed up with a phone call to make sure all was well More

by don78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2021 -

South Bay Hyundai responded

Thank you for the kind review - Jack will be so happy to hear it! We appreciate you trusting South Bay Hyundai with your business and hope to see you again next time!

December 03, 2021

My service advisor, Kei, is such a pleasure. He's friendly, helpful, and ensures that I'm happy with the service they provided. Donnie, the assistant service manager, also helped me with my car in e More

by workout993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kei Yukimura, Donnie Ellis
Report | Print
Dec 06, 2021 -

South Bay Hyundai responded

Thank you for taking the time to share this wonderful feedback! We're glad to hear you enjoyed working with Kei & Donnie and we'll be sure to share your kind comments with both of them. Your business is greatly appreciated by all of us here at South Bay Hyundai and we look forward to seeing you again next time!

November 30, 2021

Excellent service!Quick, easy, friendly and Excellent service! Quick, easy, friendly and professional! I will be back in the future. Thank you More

by MFOX4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
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Nov 30, 2021 -

South Bay Hyundai responded

Thank you for your review! We look forward to seeing you next time! -South Bay Hyundai

November 30, 2021

Like usual, I was made to feel a part of the Hyundai family. Every service advisor goes out of their way to make me feel welcome and make sure my car is taken care of. What else could I hope for? Keep u More

by lauriechandley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond
Report | Print
Dec 01, 2021 -

South Bay Hyundai responded

Wow, we're so happy to hear this wonderful feedback about our team! Thank you for being a part of the South Bay Hyundai family. We're grateful for your support and look forward to your next visit!

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