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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,243 Reviews

2,243 Reviews of South Bay Hyundai - Service Center

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June 07, 2021

I had the pleasure to get Donnie assigned to my first service visit. Donnie is the best Hyundai service manager (or any auto nameplate) that I have ever met! I have had three Genesis leases and there i More

by PMPSTEEL
Customer Service
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Jun 08, 2021 -

South Bay Hyundai responded

Thanks for sharing your experience with Donnie at South Bay Hyundai! We're glad to hear he went above and beyond to make your experience exceptional! We look forward to your continued business, Jim! Take care.

June 07, 2021

Jack was awesome. He listen to my concerns and promised that he would contact me and let me know any issues and would walk through them with me. More

by JANDERSON43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

South Bay Hyundai responded

We're glad Jack helped you enjoy this experience! Thank you for the high rating and feedback! - South Bay Hyundai

June 04, 2021

Calvin and now Donnie are committed to help me take care of my Vehicle As long as they are there I will keep coming back More

by billdrews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Jun 04, 2021 -

South Bay Hyundai responded

Thanks for your confidence in Calvin and Donnie! We're lucky to have them on the South Bay Hyundai team!

June 04, 2021

I was changed oil. I visited South Hyundai. I was waiting very comfortable. All employees were so kind and helpful. I like the service verywell. More

by EUZEN1228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Ray .
Jun 07, 2021 -

South Bay Hyundai responded

This is a fantastic review! Thanks from the entire team at South Bay Hyundai!

June 03, 2021

the main reason why i service my car there is because Jack Kim is reliable, responsible and very professional. he is also knowledgeable about the car More

by manzurfalah
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

South Bay Hyundai responded

We love having Jack on the team at South Bay Hyundai! We're so happy that he can take such great care of your vehicle!

June 01, 2021

This was a terrible experience and services. I had to keep calling for an update. Also they didn’t fix everything and i spent a lot of money for them to fix. I will never come back for service and i wish More

by VETTECHAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jack Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Nguyen, Donnie Ellis
Jun 16, 2021 -

South Bay Hyundai responded

We're sorry to hear about this experience. Please reach out to me to discuss this so we can resolve these issues. Thank you, Calvin Jeong - Service Director - calvinj@sbhyundai.com

May 30, 2021

I am very pleased with the service and interactions I have had with SBH. I admire their friendly attitudes and excellent customer service in taking care of my car. More

by khilleagleone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

South Bay Hyundai responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

May 27, 2021

I made an appointment to get my battery replaced and have a "Post Pandemic" checkup and service set done. The service rep was friendly and knowledgeable about the EQUUS, which no other dealer visited in thi More

by Mr Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

South Bay Hyundai responded

This review is so great to see! Thank you! It means a lot to hear our team has earned your business! – South Bay Hyundai

May 27, 2021

South Bay Hyundai is fabulous! The folks there are friendly, professional and caring! Jeremy Davis gave me VIP service! The service was completed on time. More

by amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Davis
May 28, 2021 -

South Bay Hyundai responded

Amy, Thank you! We're thrilled to hear Jeremy gave you the five-star treatment! We strive for the best customer experience and are happy you received that from us! See you next time! - South Bay Hyundai

Feb 02, 2023 -

amy responded

Thank you Vanessa for your excellent care during my service visit!!

May 26, 2021

Awesome customer service very friendly staff I’d highly recommend South Bay Hyundai to all of my family & friends. Hands down I’m very satisfied More

by LAMARLO1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
May 26, 2021 -

South Bay Hyundai responded

We are honored to receive your support. Thank you from all of us at South Bay Hyundai!

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