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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,243 Reviews

2,243 Reviews of South Bay Hyundai - Service Center

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March 07, 2021

Good job. The only left in South Bay area. This is my second service. Nice and punctual. Looking forward to my next service. Fix the app for the service department to help them out More

by PCOMMANDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Mar 09, 2021 -

South Bay Hyundai responded

Thanks for your positive feedback! We look forward to working with you again at South Bay Hyundai, until then, take care!

March 03, 2021

the only thing that i didn't like is that they did the oil change but they didn't reset the system is telling me that i need to do service again More

by avargas133
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mike "MJ" Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

South Bay Hyundai responded

Thank you for your honest feedback. We will share your comments with our team to improve for next time!

March 02, 2021

The experience was smooth and excellent your stuff was just unbelievable your I took the time to visit your new cars & suv your sales man was excellent looking forward for next car in the future Sincere More

by MTADRIVERJORGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

South Bay Hyundai responded

Wow! Thank you for this awesome feedback! We hope to see you again at South Bay Hyundai!

March 02, 2021

Have been coming to South Bay Hyundai for over 10 years. Calvin has always been our service lead. We have always gotten prompt and courteous on our 3 Hyundai cars More

by bladez8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Mar 02, 2021 -

South Bay Hyundai responded

Thank you for your loyal business with Calvin and the South Bay Hyundai team! We're glad to have you as a customer!

March 01, 2021

Excellent service by Jack. Will definitely be returning and keeping South Bay Hyundai as my dealer for all my vehicle needs. Jack was very knowledgeable and was able to get me a same day appointment. More

by Jose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

South Bay Hyundai responded

Thanks so much, Jose. We look forward to your next visit with us!

March 01, 2021

I needed my car to be done rather quickly with short notice. The technicians got me in and out even with added issues. Just wish I new that you provide a one easy ride complementary lift or something. I More

by SC
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
Mar 02, 2021 -

South Bay Hyundai responded

Thank you for your honest feedback. We're happy to hear that we provided you with a quick and efficient service visit. We hope you'll consider giving us a second chance!

March 01, 2021

Prompt, helpful with infotainment issues. Also had the car back within 1.5 hours when they thought it would be 2. I enjoyed looking at the cars in the lot and showroom in the meantime! More

by davidsonfamily2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
Mar 01, 2021 -

South Bay Hyundai responded

This is a fantastic review! Thanks from the entire team at South Bay Hyundai!

March 01, 2021

It was very good service. It was done ahead of time and received all the services that I needed from them. Thank you very much. More

by SYLVESTER.CREADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

South Bay Hyundai responded

You are very welcome! Thank you for taking the time to leave South Bay Hyundai this awesome review!

February 26, 2021

Although a coupon was not honored at the time, instead a discount was still given without me asking for it. I like that kind of customer service! More

by JEANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Nguyen
Feb 26, 2021 -

South Bay Hyundai responded

We're happy we could take care of you! Thanks for choosing South Bay Hyundai!

February 26, 2021

The service rep, Jack Kim was excellent! He was courteous, knowledgeable and attentive. We will definitely bring our car there for service in the future! More

by shellyjay10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

South Bay Hyundai responded

Thanks for sharing your experience with Jack and the South Bay Hyundai service team! We look forward to your next visit with us!

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