South Bay Hyundai - Service Center

Kei, our Service Advisor thoroughly answered all questions about the 15,000 miles servicing, as well as other questions we had about the Kona. Car was ready within 2 hours of dropping off on a Satu questions about the 15,000 miles servicing, as well as other questions we had about the Kona. Car was ready within 2 hours of dropping off on a Saturday morning. The only SHOCK was the cost of labor! More

Service was quick and communication was excellent. They didn't try to oversell me on service I didn't need and were able to help me out with getting a new battery in my key fob. They didn't try to oversell me on service I didn't need and were able to help me out with getting a new battery in my key fob. More

Professional and prompt with a friendly staff and clean and comfortable facilities We are happy to have such good service organization fir our vehicle and comfortable facilities We are happy to have such good service organization fir our vehicle More

Jack listened to my needs and assisted me throughout the lengthy ICCU replacement process. His knowledge of the vehicle is phenomenal. lengthy ICCU replacement process. His knowledge of the vehicle is phenomenal. More

The service was fast and efficient. Staff was friendly and attentive. The updated showroom was comfortable and accommodating. Highly recommend! Staff was friendly and attentive. The updated showroom was comfortable and accommodating. Highly recommend! More

The place is great, just the work is completed and they take too long to bring your bar to you. take too long to bring your bar to you. More

They took forever. And I waited 20 mins for someone to bring my car after. And I waited 20 mins for someone to bring my car after. More

Jack Kim is a 10/10 service member and human. I'm incredibly thankful for the time and effort he's put in with my car over the last few years. I feel safer knowing that the team at SB Hyundai has I'm incredibly thankful for the time and effort he's put in with my car over the last few years. I feel safer knowing that the team at SB Hyundai has worked on my car and more importantly know that everything was done perfectly thanks to Jack's leadership. More

Hubby went early so we could get in and out. It was great service. Thank you It was great service. Thank you More

Had my car breakdown in Ca while on vacation from Az. Got it towed in and relayed the concerns. It was related that the parts needed to be ordered but after a week and a half I left VMx3 for advisor with Got it towed in and relayed the concerns. It was related that the parts needed to be ordered but after a week and a half I left VMx3 for advisor with no reply. Finally got ahold of him. Repairs were completed and car appears to run fine, but they had my name wrong(still is), and on the receipt they misread my odometer by about 40,000 miles. After promising to “wash it”, when car was picked up(despite advanced notice) it took them an hour to move another disabled car, the exterior was filthy after sitting outside for almost 3 weeks, and the i side had wrappers and other trash(not mine) on the inside. The kicker was the military/first responder discount on a $2400 repair? A mere $100……thanks for your service. Bottom line, the repair was done, but I wouldnt say it was the best customer service. More