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South Bay Hyundai - Service Center

Torrance, CA

4.6
1,936 Reviews

1,936 Reviews of South Bay Hyundai - Service Center

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May 31, 2024

Jack at South Bay Hyundai service department was helpful, courteous, proactive and provided timely service. They did a good job with my service and I’ll be back for future servicing needs on my Hyundai Ioniq More

by mshl726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

South Bay Hyundai responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

May 29, 2024

I recently had the pleasure of visiting the service department at Hyundai of Southbay and was thoroughly impressed. The professionalism and expertise demonstrated by their team were outstanding. They p More

by timothybarmorepac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

South Bay Hyundai responded

We're delighted to know that Jack and our team provided you with such a fantastic experience at South Bay Hyundai. We appreciate the recommendation and look forward to serving you again in the future.

May 29, 2024

Always a great experience with Calvin as the Service Mgr! He trains his people well and they take good care of me each time I need to go. More

by BORNIACAREERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

South Bay Hyundai responded

Thank you for your confidence in South Bay Hyundai, and for your business. We are thankful to have you as a customer.

May 28, 2024

Very professional. Southbay Hyundai & Jack Kim were very nice. Everything is done perfectly. Thank you. More

by pyshin
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

South Bay Hyundai responded

We're happy to hear you had such a positive experience with our team! Thank you again for choosing South Bay Hyundai and we hope to see you again.

May 28, 2024

Jack Kim was very welcoming and helpful. All in all it was a fast and great service. More

by estherk4
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

South Bay Hyundai responded

We're so happy to hear that our staff exceeded your expectations. We are always more than happy to assist you if anything else comes up.

May 28, 2024

Professional, friendly and a well job done. Wait time was shorter than expected.. Highly recommend this place. More

by robhaim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

South Bay Hyundai responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 26, 2024

I took my car in to get the trunk lid fixed. It didn’t open automatically when I would press the button. I picked up the car and found that nothing was done to it. Same problem as I had before. More

by rwenzelaap
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
May 28, 2024 -

South Bay Hyundai responded

We're very sorry to hear about your experience. Our team consistently strives to provide our customers the best possible service, and we're sorry we missed the mark. Thank you for bringing it to our attention so we can address it and make sure it doesn't happen again.

May 26, 2024

I am getting exceptionally awesome services here compared to other Hyundai locations. Andrew explains thoroughly about what will be done and what I should expect on next service. The service was done much fa More

by Red Dragon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Kwak
May 28, 2024 -

South Bay Hyundai responded

Thank you for allowing us to earn your business! All of us at South Bay Hyundai take great pride in providing nothing less than exceptional service, and we are glad that was your experience! Please don't hesitate to reach out if you have any questions!

May 26, 2024

Everyone was super nice. Nicole, Ariana, and Eduardo from Sales really made my experience great. I'll definitely tell my friends and family to get their Hyundai serviced here More

by Jerrygim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariana Kuh, Eduardo Gomez
May 28, 2024 -

South Bay Hyundai responded

Thanks so much for the five-star rating and recommendation! We're so glad you enjoyed your visit and we look forward to working with you again!

May 25, 2024

Don't buy a car from Hyundai have had my car for a year and a half brand new . Transmission went out they have had my car for over a week and don't give you a loaner car. Bad customer service place is horr More

by mjblackledge7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Name not listed
May 28, 2024 -

South Bay Hyundai responded

We appreciate you taking the time to leave us this feedback and understand your frustration. It is discouraging to learn of your experience with us. Your feedback helps us improve.

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