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South Bay Hyundai - Service Center

Torrance, CA

4.6
1,864 Reviews

1,864 Reviews of South Bay Hyundai - Service Center

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June 14, 2023

Service person Dilan was very kind, attentive and made sure I was satisfied with my experience there. I really appreciate working with people in positions of service, who try to satisfy the customer. T More

by Tamara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dilantin or Dylan
June 13, 2023

Took a long time for an advisor to come out and take the car. Was OK after that. More

by kenremson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kei
June 12, 2023

Donnie Ellis ! !! I have been a customer since 2016 at So Bay Hyundai because of Donnie. Such a professional person and always makes me feel welcome. Donnie is a tru More

by richfree2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Ellis
June 10, 2023

Courteous and very helpful and friendly, have me the feeling that my car was in very good hands. Thank you for your service. More

by luisavaca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly
June 09, 2023

Always consistently great service. Jack was not only courteous, thorough and responsive, he made me feel like I was the only client there even though they were very busy. It's honestly More

by KAMRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2023

There seems to be a mistake. I did not nor did anyone else bring my 2022 Santa Fe into the dealership on June 7, 2023. I haven't been to the Service Center since early April. More

by beth.blyther
Recommend Dealer
No
Employees Worked With
none
June 07, 2023

Sales and service department are communicative, responsive and professional. Since Donnie has been in service, that department has improved drastically. More

by GURICH1US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine Johnson, Donnie Ellis , Jim Hindi
June 07, 2023

Sales experience was great, but everything after that was a disaster. Car delivered with scratches on the instrument cluster, white stain on dash, and black smudge on headliner. Dealer unwilling to make prop More

by msennott
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
June 07, 2023

great service. really great service. I would recommend this place to all my friends. fifteen More

by bblair
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
May 31, 2023

Nicole was was wonderful rep. She did a great job. Very help full and polite. Definitely I will recommend more friends to her. More

by ALWATANRESTAURANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ellis
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