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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,323 Reviews

2,323 Reviews of South Bay Hyundai - Service Center

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May 18, 2024

I always get great speedy service for my Tucson Hybrid at South Bay Hyundai. Jack Kim is extremely polite and knowledgable with great customer services skills and a pleasure to work with. This from a car bus More

by greekinla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

South Bay Hyundai responded

It's always a pleasure to hear that our team has been providing excellent customer service. We are thrilled to know that we were able to assist you. Please let us know if there's anything more we can do. We're always happy to help!

May 18, 2024

Thanks South Bay Hyundai for being the only dealership to service a car! I want to thank Hollie for taking me in and out in record times...HaHaHa!!! More

by in.daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

South Bay Hyundai responded

There’s nothing better than a great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.

May 17, 2024

Amazing service and speed. The service manager calvin is always on top of things. Was helped by a new guy andy kwak who met my every need! More

by EDDIE91YI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

South Bay Hyundai responded

Thank you for writing a such a fantastic review! We are so happy to hear about your experiences at South Bay Hyundai. We thank you for giving us the opportunity to serve you and look forward to continuing to work with you.

May 15, 2024

The service was excellent! Andy was my service rep and he was amazing! He explained everything and was so helpful and knowledgeable. Thank you! More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Kwak
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May 17, 2024 -

South Bay Hyundai responded

Thank you so much for your excellent review and rating of our Service Department. We are so pleased to hear that Andy was able to assist you. If you have any questions, please don't hesitate to reach out.

May 15, 2024

Clean roomy comfortable staff is cool coffee was great snacks was there if you needed a snack water music not my type but music was there it's always will be someone you may not like in fact two women the More

by Rodneyboyd75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2024 -

South Bay Hyundai responded

We are so pleased to hear that you received excellent customer service and enjoyed our new customer lounge and amenities. (even though those women were there!) :)

May 13, 2024

Great service, super clean, kind, and efficient job from everyone in the dealership. Thank you for your work. More

by alejarquin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Davis
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May 13, 2024 -

South Bay Hyundai responded

Thank you for writing a such a fantastic review! We are so happy to hear about your experience at South Bay Hyundai. We thank you for giving us the opportunity to serve you and look forward to continuing to work with you.

May 11, 2024

Great experience from everyone there, loved the professionalism at this dealership. Would definitely recommend recommend it More

by torotoro19780
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

South Bay Hyundai responded

We appreciate you taking the time to submit a review of your service experience with South Bay Hyundai. On behalf of our team, we value you as a customer and look forward to serving you in the future.

May 10, 2024

Poor customers derive. I requested a call back after being left on hold for 15 minutes, never got the call back. More

by Hesketh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Holly
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May 13, 2024 -

South Bay Hyundai responded

We're disappointed to read this review and understand your frustration. Our team uses these reviews to improve the experience for our customers, so rest assured, we take them seriously.

May 08, 2024

For the past 10-years I've received consistently great service from the team of professionals at South Bay Hyundai. More

by mdemucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hollie
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May 10, 2024 -

South Bay Hyundai responded

Thank you for your fabulous recommendation and review! All of us at South Bay Hyundai are so pleased you have enjoyed your experiences working with our team, and we look forward to working with you again! If there is anything more we can do, please let us know.

May 07, 2024

The advisor was very kind and waiting room was clean and cosy to spend my time there. More

by changho.goock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Kwak
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May 10, 2024 -

South Bay Hyundai responded

Your feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

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