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South Bay Hyundai - Service Center

Torrance, CA

4.4
2,284 Reviews

2,284 Reviews of South Bay Hyundai - Service Center

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December 05, 2023

Jack Kim is consistently great, and is not only courteous, helpful and accurate with his work, he follows through. Super attentive and definitely is a world apart from the typical lack of service e More

by KAMRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

South Bay Hyundai responded

Thank you for writing a such a fantastic review! We are so happy to hear about your experience with Jack and thank you for giving us the opportunity to serve you. Please let us know if you have any other questions.

December 02, 2023

Jack Kim is a true professional, very polite, and thoroughly knows the Hyundai vehicle and is a person I trust. More

by herrerainv75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

South Bay Hyundai responded

Thank you for allowing us to earn your business! All of us at South Bay Hyundai take great pride in providing nothing less than exceptional service, and we are glad that has been your experience! Please don't hesitate to reach out if we can be of additional assistance.

December 01, 2023

The construction going on has made coming to this dealer a serious pain. I understand it’ll take time but there needs to be more efficient procedures while construction is ongoing. More

by nmmok3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

South Bay Hyundai responded

We are pleased to read that you enjoyed working with Jack but are sad to know your experience was not up to our standards. We have taken your feedback to heart and will be discussing it with our teams in order to improve our services.

December 01, 2023

Jack was extremely helpful. He helped me when I couldn’t figure out what was going on. He went out of his way. All I can say is extreme things. More

by mitchellkahn38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

South Bay Hyundai responded

Thank you for the opportunity to earn your business and for taking the time to post a review. We're thrilled to read that our customer service exceeded your expectations. We'll be sure to pass on your kind words to Jack and Calvin. Please let us know if there's anything else we can do for you.

November 30, 2023

Jack is terrific. On top of it, professional, thorough and very courteous. I know I’m in good hands when I see him. More

by dmcintosh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

South Bay Hyundai responded

Thank you for allowing us to earn your business! All of us at South Bay Hyundai take great pride in providing nothing less than exceptional service, and we are glad that was your experience! We will share your kind words with Jack.

November 30, 2023

This service department is best in the greater Los Angeles area. Will be coming back for sure. More

by kfajack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Kwak
Dec 04, 2023 -

South Bay Hyundai responded

Thanks so much for the five-star rating and review! We're so glad you enjoyed your visit and we look forward to working with you again!

November 24, 2023

A little confusing due to the construction but my car was done in the time quoted and since it was much longer than I'd expected, they coordinated a Lyft home and back! More

by Sahnigahv
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

South Bay Hyundai responded

Thanks so much for taking the time to rate and review us! We're so glad you enjoyed working with our team and that you were happy with the level of service you received. Please let us know if there's anything more we can do. We look forward to serving you again!

November 24, 2023

Very nice staff and tech workers at this location they are also so nice to all the their customers More

by lamoore7748
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

South Bay Hyundai responded

Thank you for leaving this awesome review! All of us at South Bay Hyundai appreciate your feedback!

November 23, 2023

Jack Kim was very helpful in getting my vehicle serviced faster than expected. I will be glad when the showroom renovations are complete. More

by LEIGHWYN
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

South Bay Hyundai responded

Thank you for your fabulous recommendation and review! All of us are so pleased you enjoyed your experience working with Jack, and we look forward to working with you again! If there is anything more we can do, please let us know. (and we certainly agree about the completion of the renovations!)

November 22, 2023

The service department at South Bay Hyundai is awesome! I would like to give special thanks to Service Advisor DylannConover. I took my older model Hyundai Accent in for repair last week on a rain More

by bill.k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Conover
Dec 04, 2023 -

South Bay Hyundai responded

What a great review! Thanks so much for taking the time to rate and review your positive experience! We look forward to working with you again!

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