South Shore Hyundai

I had a very good experience with them. All the staff is friendly ,especially the salesperson I worked with .Marlon was very helpful . All the staff is friendly ,especially the salesperson I worked with .Marlon was very helpful . More

Had an appointment for 9:15 for oil change while I wait. Sat until 10:55, they said another 30 min. Checked in again 11:55, was was told car was not even brought in yet. While I was waiting for rep assistan Sat until 10:55, they said another 30 min. Checked in again 11:55, was was told car was not even brought in yet. While I was waiting for rep assistance, they took walk ins. Why do walk ins take priority over appointments? Unacceptable to wait 3 hours for a 15 minute service to not even be performed. Had to go back to work, no service performed at my appointment. More

Responses for services are to slow need to da better with getting back with their costumer with getting back with their costumer More

Dina was wonderful! She helped me out a lot. However the mechanics need to do their job better and test things before they give it back to a customer. Also I shouldn’t h She helped me out a lot. However the mechanics need to do their job better and test things before they give it back to a customer. Also I shouldn’t have to wait an entire day for my car or updates as to what is happening. Had to bring my car 3x for a simple fix that the mechanics should have caught on their own! More

I had a major issue with my Hyundai where I could not reverse my car (couldn’t back in, make a u-turn, parallel park) and needed it to be seen by a Hyundai service center. While I have Hyundai service c reverse my car (couldn’t back in, make a u-turn, parallel park) and needed it to be seen by a Hyundai service center. While I have Hyundai service centers closer than this location I chose South Shore and was very happy I did. Everyone I spoke to was pleasant and informative. Without my inquiring they looked at my issue and submitted it for review and was able to get my issue resolved without cost to me under warranty. Their customer service was excellent and felt it was important to give them a positive review. More

You can tell that the dept is well run from intake to obtaining a curtesy car. Ever Person that was personable, easy to speak with and heard me clearly. Throughout the process I was kept up to date on th obtaining a curtesy car. Ever Person that was personable, easy to speak with and heard me clearly. Throughout the process I was kept up to date on the progress. All areas were clean. Each tech when speaking with you was professional. When I spoke directly to the Service Manager Isiah he heard me and I left my car in good hands. I was at 2 other dealerships and neither have the same demeanor that this staff has. They were all about helping and the others were more about not listening. More

The staff is friendly and the facilities is always clean . The service is great even the reception Tasha is very helpful. . The service is great even the reception Tasha is very helpful. More

Car went in for no back up camera. Was returned 1 hour after pickup because camera still didn't work. Is there now Was returned 1 hour after pickup because camera still didn't work. Is there now More

It was a smooth and quick transaction. Friendly and informative Service was great. It was a smooth and quick transaction. Friendly and informative staff. Friendly and informative Service was great. It was a smooth and quick transaction. Friendly and informative staff. More

I had a good experience on my last visit for service. I was greeted and seen by the specialist immediately. All the work was completed in a timely manner. I was greeted and seen by the specialist immediately. All the work was completed in a timely manner. More