Isiah Washington

Professional and courteous staff. They don’t pressure to do unnecessary items. Service providers are courteous and professional. They don’t pressure to do unnecessary items. Service providers are courteous and professional. More

by Supachique Verified Customer Verified Customer

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thWhen I picked up the car the problem I complained about immediately showed on the display so it was obvious that the car was not checked before it was returned to me. Additionally the part to fix the probl immediately showed on the display so it was obvious that the car was not checked before it was returned to me. Additionally the part to fix the problem had been in the dealers possesion for 6 months but due to poor communications I was not informed about this until I was called to the dealer for inspection.and a mfgs recall. The recall was for a software upgrade for a condition with the anti collision system where the car would emergency brake at odd times for no reason. I had previously complained to the dealer about this, they tested the system and found that it was working perfectly. Then the recall letter from Hyundai arrived. My trust in the dealer is shot and though this is my 4th Hyundai I will look at other brands for my next car. The 2 star review is some what generous. This car, a 2025 Tucson SEL with the convenience package has a host of other problems that don't help either but that is a different issue. More

by brutusav Verified Customer Verified Customer

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Service area was nice & the customer care service Was great, Thank you very much for service great, Thank you very much for service More

by flotaylor0721 Verified Customer Verified Customer

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The staff is courteous and professional. Even though the repair cost was very high when car is serviced at the dealer, I still rate the experience at this dealership as very positive Even though the repair cost was very high when car is serviced at the dealer, I still rate the experience at this dealership as very positive More

by Juanita Verified Customer Verified Customer

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Very professional staff and very kind Excellent service and no attempt to charge for what is needed very honest this dealer service can be trusted 100% I drove miles away to bring my car for this dealer i and no attempt to charge for what is needed very honest this dealer service can be trusted 100% I drove miles away to bring my car for this dealer in spite I had another dealer close to my home More

by MAHADIN Verified Customer Verified Customer

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Very professional and courteous. When vehicle is being worked on they come to let you know of any problems that need to be fixed before they work on your vehicle. Time promised to When vehicle is being worked on they come to let you know of any problems that need to be fixed before they work on your vehicle. Time promised to be ready is most of the time on point unless extra work is needed. Very pleased with Hyundai and staff is also very friendly. More

by peaches11434 Verified Customer Verified Customer

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The consultant that I worked with did not listen to me, kept telling me everything was ok with my vehicle, told me my vehicle was done and to come pick it up and the issue was not resolved. The manager Isa kept telling me everything was ok with my vehicle, told me my vehicle was done and to come pick it up and the issue was not resolved. The manager Isaiah Washington had to step in and find out what was wrong with my car. The manager was awesome. The checkout lady was awesome. My consultant was annoying. More

by teejayfatmeche Verified Customer Verified Customer

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Responses for services are to slow need to da better with getting back with their costumer with getting back with their costumer More

by janetallen718 Verified Customer Verified Customer

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You can tell that the dept is well run from intake to obtaining a curtesy car. Ever Person that was personable, easy to speak with and heard me clearly. Throughout the process I was kept up to date on th obtaining a curtesy car. Ever Person that was personable, easy to speak with and heard me clearly. Throughout the process I was kept up to date on the progress. All areas were clean. Each tech when speaking with you was professional. When I spoke directly to the Service Manager Isiah he heard me and I left my car in good hands. I was at 2 other dealerships and neither have the same demeanor that this staff has. They were all about helping and the others were more about not listening. More

by JERISELVINRANK Verified Customer Verified Customer

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The staff is friendly and the facilities is always clean . The service is great even the reception Tasha is very helpful. . The service is great even the reception Tasha is very helpful. More

by WBOOTSIE45 Verified Customer Verified Customer

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