Isiah Washington

South Shore Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at South Shore Hyundai are glad to have you as a customer.

South Shore Hyundai responded

Your praise for Peter’s expertise and thorough answers means a lot to our service department. Knowing we’ve earned your loyalty with your Hyundai Tucson over the years is truly gratifying.

South Shore Hyundai responded

Our service department was happy to provide organized care with minimal sales pressure for your Hyundai Tucson. Knowing the quick in-and-out process met your needs means a lot to our team.

South Shore Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

South Shore Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

South Shore Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

South Shore Hyundai responded

Knowing you found our service timely and accommodating means a lot to our service department. It was our pleasure caring for your Hyundai Tucson.

South Shore Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

South Shore Hyundai responded

We’re glad you find our updated service center both clean and inviting. Hearing it’s a major improvement over our former basement location means a lot to our service team.

South Shore Hyundai responded

Your comment about her positive energy at the check-out desk highlights how our service department aims to make every visit welcoming. Hearing that her friendly approach made your service visit on the Tucson so enjoyable means a lot to our service team.