Southaven Honda

The repairs were completed in a timely manner. I was given updates on the progress of the repairs. I was given updates on the progress of the repairs. More

Quick and dependable Courteous and answered all my questions. Worked with a smile and made sure I understood everything! questions. Worked with a smile and made sure I understood everything! More

They provided us with transparency with the price and very helpful with our trade-in and finance very helpful with our trade-in and finance More

I have been trying to get a scratched rim repaired since June 16th, first I was given to number to wheel works to contact them myself to set up the repair. After a couple a weeks of trying and no success I June 16th, first I was given to number to wheel works to contact them myself to set up the repair. After a couple a weeks of trying and no success I contacted Honda who said they would get it set up never heard back from Honda. After speaking to Talin the manager he handled it and made an appt for 130pm on 7/8. When I arrived I was told the guy that fixes the rim went home for the day. Talin contacted the guy he came back. I waited for 3 hrs in the lobby for this to only find out a gloss coat was put on the rims that were actually Matte finish. I brought it back to Steve the next day he said he would contact them and get it fixed a week later I have not heard from anyone. I drive to Honda today 7/15 at 9am they took my car to fix the room. It is going on 2pm and I still don't have my car. This 3rd party issue makes Honda look bad and makes me NEVER want to continue purchasing from Honda. I have been inconvenienced on so many levels. All for one rim, the previous company you all used was great this has been a nightmare! Update: I did receive my car by 3pm, thank you to Kelli and Mr. Charles for helping to make things right. More

Having Honda Dealership in Southaven is very convenient. Charles providing shuttle service is great. Kelli does a good job too! Charles providing shuttle service is great. Kelli does a good job too! More

Great communication. He gave me constant updates on a time horizon as well as the cost . He gave me constant updates on a time horizon as well as the cost . More

Trey and Aniyah were very helpful in the buying process. I purchased a cash car with trade in. I purchased a cash car with trade in. More

Steve is always so wonderful when I get my car serviced at Honda! He is knowledgeable at his job. at Honda! He is knowledgeable at his job. More

Text messages for service recommendations needed did not come till time to checkout. Service advisor never did check with me to see if I wanted additional services even when checking out, Which I was very s come till time to checkout. Service advisor never did check with me to see if I wanted additional services even when checking out, Which I was very surprised compared to other dealership service departments. Only when I asked about the additional service recommendations did the advisor even mentioned them. Most likely since I was already there I would have probably went ahead with getting some of the service recommendations done. I truly felt like it was all about let's get this vehicle done and get this vehicle out of here. When I left I was seriously considering should I continue coming there or go elsewhere for my vehicle to be serviced. I was hoping I would receive an email or message to express my concerns. However, I do like the dealership service dept. setup for their clients and especially the convenience of it being closer to my home. More

Every one is nice. Everyone was professional in polite. They always make me feel apart of them. Everyone was professional in polite. They always make me feel apart of them. More