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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

Overview
Employees
Reviews
Vehicles
4.1
3,537 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 3,537 reviews

March 13, 2026

I didn't like the way the service was given and told to me I wasn't happy with the service More

by KelvinShields720
Recommend Dealer
No
Employees Worked With
Michelle Bozeman
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Mar 27, 2026 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for bringing this to our attention, Kelvin. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

March 13, 2026

April listened to what I needed to service my jeep. Now, the jeep runs Great and I'm glad I came in to get it done. More

by deltorogmomma
Recommend Dealer
Yes
Employees Worked With
April
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March 12, 2026

I was pleased to get a vehicle taken good care of and in a timely manner thanks !!! More

by BRITTNEY.L.THOMAS87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Chalkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2026 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 12, 2026

The responses were slow taking about 3hours to reply in text option. Last minute update when the vehicle was ready at the close of business. More

by smithvernall
Recommend Dealer
No
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Mar 12, 2026 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We value and appreciate your business, Vernall. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

March 11, 2026

Easy and efficient Easy to navigate and very helpful Highly recommend Southern to all my friends. More

by nenr1c
Recommend Dealer
Yes
Employees Worked With
Cameron and Justin
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Mar 12, 2026 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 11, 2026

My visit with the customer service person was very curious knowledgeable speedy experienced and professional More

by radiash2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2026 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 10, 2026

Everyone was very polite and personable which made me relaxed and comfortable. ....And free hot chocolate😁 More

by Bonner.shawnm
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2026 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 10, 2026

Good Job in taking care of my auto. Inspection is next and oil change soon More

by DJCOOPER05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2026 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 09, 2026

2nd time in the past year that my vehicle was returned to me with 1 tire low on pressure. Immediately upon entering my vehicle at the dealership there was a low tire pressure warning on the vehicle dashboard More

by MOOREA1212
Recommend Dealer
No
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Mar 11, 2026 -

Southern Dodge Chrysler Jeep Ram FIAT responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 08, 2026

Very friendly, professional and knowledgeable Sean was very professional and communicated very well. He answered all my questions and helped me out tremendously More

by KELLYEDWARDS11380
Recommend Dealer
Yes
Employees Worked With
Sean Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Walker
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Mar 11, 2026 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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