Southern Dodge Chrysler Jeep Ram FIAT

My last visit to the service center started out pretty rough. No one’s fault. My service agent Tim Winter. Not only double check on my service warranty plan for me. At time of pick up. He explained that i rough. No one’s fault. My service agent Tim Winter. Not only double check on my service warranty plan for me. At time of pick up. He explained that if problem happened again, a major replacement would be done and at no cost to me. At the end of my day that day. Tim Winter went above and beyond. He is a shining star. More

Excellent attention to detail and the staff gives you 100 all the time.the best all the time.the best More

This was my first time using “Express Service “. Coming in at 4 pm for an oil change. Heather Druin kindly explained that I could leave it over night, it would be ready first thing in the morning ( Coming in at 4 pm for an oil change. Heather Druin kindly explained that I could leave it over night, it would be ready first thing in the morning ( well in time for me to make it to work ). She explained all the services that were coming up and the approximate price. Fact it was ready by 8 am. My steering wheel locked when I got in my car. Heather saved the day by teaching me how to unlock it. Thankfully I made it to work in plenty of time. More

My engine warning light came on less than 25 miles from leaving the dealership, same thing happened after last oil change, very unhappy leaving the dealership, same thing happened after last oil change, very unhappy More

Great fast and trustworthy service! Only one place I trust with my vehicles. Good Job! Only one place I trust with my vehicles. Good Job! More

They aim to please. Very accommodating, helpful, friendly service. They were able to finish the service in a timely manner. Very accommodating, helpful, friendly service. They were able to finish the service in a timely manner. More

The work that was conducted did not solve the problems for my Jeep. I had to take it to another mechanic to fix. Then Southern did not notify me when my car was ready. I had to wait for over a week and a for my Jeep. I had to take it to another mechanic to fix. Then Southern did not notify me when my car was ready. I had to wait for over a week and a half. More

I have a service plan rt66 I was told I would get net but I got used tires. And they had cracks in them… I got used tires. And they had cracks in them… More

Was not to happy on this last visit because of an emergency my service advisor was called away and my car sat unworked on for 3 days and I had a 7am appt on Wed & my car was not worked on until the f emergency my service advisor was called away and my car sat unworked on for 3 days and I had a 7am appt on Wed & my car was not worked on until the following Tuesday. I did not find out anything until Friday. Wasn’t happy at all the way this was handled along with a very unpleasant cashier supervisor when asked a question about when the cost to evaluate my issue wasn’t removed once the work was done ($2000+) I am a loyal long time customer and was very disappointed with the way this was handled… I should have been compensated for what happened. Loyal Customer & will still continue as such. More

Not happy with the service this time around. Never had an issue till this visit. Never had an issue till this visit. More