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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,776 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,776 reviews
January 06, 2025
I had good results with southern. The salesman was knowledgeable with their sales tactics and very respectable. The salesman was knowledgeable with their sales tactics and very respectable. More
by VERNONBUTLER517
Verified Customer
January 06, 2025
Very long wait times is the usual experience. Seems like there is a lack of quality assurance of all work getting done. And the workers can damage your vehicle, and when they do, they do cover th Seems like there is a lack of quality assurance of all work getting done. And the workers can damage your vehicle, and when they do, they do cover the repair in full. Though the repair parts take an extremely long time to get there so they can fix your vehicle. More
by bootsastro131
Employees Worked With
January 05, 2025
Took my car in, $4300 later. I get a car with no coolant & a part not connected. Went back in & was told my AC isn’t working. When it was when it went in. So went ahead & fixed t I get a car with no coolant & a part not connected. Went back in & was told my AC isn’t working. When it was when it went in. So went ahead & fixed the issue only to get my car back again with no coolant . & my seat system wasn’t plugged in , I had to do that myself at home . 8 days away from it being a month in the shop. Katie did however acknowledge all of this & did everything to make it right . However please in the future make sure all fluids , connectors are all okay . This couldn’t been bad , as I had smelled my vehicle burning . More
by m997mariaramirez
January 05, 2025
All of my questions and concerns were handled with the upmost professionalism. I am satisfied. upmost professionalism. I am satisfied. More
by FUTRPGA
Employees Worked With
January 04, 2025
Professional, clean and efficient. The waiting area was convenient and the upgrade to it has a nice ambiance. The waiting area was convenient and the upgrade to it has a nice ambiance. More
by rosie
January 04, 2025
Tina is absolutely incredible! When I had car trouble and dropped in unexpectedly, she went above and beyond. She immediately paused what she was doing, found a technician to read When I had car trouble and dropped in unexpectedly, she went above and beyond. She immediately paused what she was doing, found a technician to read the codes on the spot, and even secured a loaner vehicle for me—all without an appointment, even though the team was extremely busy. I’m forever grateful to Tina and the entire Southern Automotive Team for their exceptional support! More
by john.hopkins3
Employees Worked With
January 04, 2025
The lady service advisor was very professional and curiosity. She asked if I need my tires rotated. curiosity. She asked if I need my tires rotated. More
by ew0202
Employees Worked With
January 04, 2025
A big part of my decision to stick with Southern is Tina Dickerson in Service. She’s a rockstar! Dickerson in Service. She’s a rockstar! More
by Obxtom
January 04, 2025
They always go one step beyond to makes sure I am satisfied. But the survey thing is a bit much. satisfied. But the survey thing is a bit much. More
by GARYCRA
Employees Worked With
January 04, 2025
Mr Shelby and Ms Katie treated me with professionalism kindness and patience. They are both absolutely fantastic. kindness and patience. They are both absolutely fantastic. More
by jgill7313
