Back

Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.1
3,548 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
Contact Dealership

2747 N Military Hwy

Norfolk, VA

23518

Directions

By Type

Showing 3,548 reviews

May 25, 2026

Have a problem in service department went last weekend Saturday to get my oil change. The next day car stated linking oil really bad. Took my car back to the dealership Monday are Tuesday and look at it a More

by sharlette85
Recommend Dealer
No
May 27, 2026 -

Southern Dodge Chrysler Jeep Ram FIAT responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 25, 2026

He didn't listen when I asked to get out the vehicle after two days. He told me on more than one occasion that's not how this works. Me and my children are now still in an unsafe vehicle that doesn't wo More

by TAMAIAJCAMP
Recommend Dealer
No
Employees Worked With
Justin Cannady
May 27, 2026 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We value and appreciate your business, Tamaia. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

May 25, 2026

Y can is worse than when I bought it in to get fix. I think my van was damaged in the shop. More

by ALFREDLINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tina Dickenson
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2026 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for bringing this to our attention, Alfred. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

May 23, 2026

quick easy and fast Quick easy fast and very satisfied really appreciate all the hard work everyone do there More

by CHRISTINARICO10
Recommend Dealer
Yes
May 27, 2026 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 23, 2026

Went in for an oil change and one other thing. It didn't take long and the lady checking me out was fantastic. I see the name Heather Druin so not sure if that was her. More

by cyronak2003
Recommend Dealer
Yes
Employees Worked With
Didn't catch his name
May 27, 2026 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 22, 2026

They on time and perform my services in a good timely manner Staff is nice More

by RLOISRICKS
Recommend Dealer
Yes
Employees Worked With
Don't remember but Tina assisted me and was very nice
May 27, 2026 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 22, 2026

This dealership will stand by their word and make sure you are happy and complete. After i purchased my truck and nearly two months later i noticed something wrong with my suspension. Brought it in and tu More

by bonner.shawnm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin, Bartley, April, Emily!!!!
May 27, 2026 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 22, 2026

Staff was very easy to talk to service was quick and all expectations were exceeded More

by JUSTINTWALKER96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Chalkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2026 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 21, 2026

I set a do not exceed limit on my service and the associate doubled it without contacting me for approval first. Then told me they didn't pay attention to that on the service request form. More

by XABIEREDESIGNS
Recommend Dealer
No
May 27, 2026 -

Southern Dodge Chrysler Jeep Ram FIAT responded

"XABIEREDESIGNS" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 21, 2026

My service appointment was scheduled for 7:30am. Upon arrival I only had to wait for about a minute before my service advisor approached and checked me in. He's always so professional, polite, court More

by williewhite0803
Recommend Dealer
Yes
Employees Worked With
Tim Winter
May 27, 2026 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

...
4
...