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Southern Dodge Chrysler Jeep Ram FIAT
Norfolk, VA
2,815 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the Hampton Roada community for over 40 years. Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,815 reviews
September 24, 2024
Went there for a safety recall on my 2014 Jeep Patriot. They didn't have my appointment on schedule, even if I had a reminder card that their employee gave me when I booked it. No problem, though, they t They didn't have my appointment on schedule, even if I had a reminder card that their employee gave me when I booked it. No problem, though, they told me to leave my car and that they would do the replacement. They didn't tell me how long they would need for the service, nor did anyone explain what they would do (before or after they finished the work). When I called in the afternoon to ask if my car was ready (I left the car at the shop at 0700), it took me a little less than 2 hours to find out that the car was ready. I was constantly on answering machines or employees who were saying that the "responsible" employee for my car was unavailable at the time. So, overall, not happy at all with the customer service of this service center, as I deemed their behaviour to be unprofessional and lacking respect for my time. More
by Dimitrios Vogiatzis
Verified CustomerEmployees Worked With
Do not remember the name
September 24, 2024
Great servic and i ebjoid the facilities. Wait time wasn't too bad. Have always liked southern. Wait time wasn't too bad. Have always liked southern. More
by Cyberfletch
Employees Worked With
September 23, 2024
Service was very good and completed in a timely manner would highly recommend it I have zero complaints would highly recommend it I have zero complaints More
by henmit
Employees Worked With
September 22, 2024
My experience was very pleasant since there was a product recall I was given a rental car recall I was given a rental car More
by DEBBIE.LILU
Employees Worked With
September 20, 2024
I came in to get an inspection on my impala. It took just a few minutes to get the paperwork done. The southern shuttle took me back home, so I am able to continue working. they text me when my It took just a few minutes to get the paperwork done. The southern shuttle took me back home, so I am able to continue working. they text me when my car was ready and sent the southern shuttle back to pick me up so I was able to pick up my car. Thank you, shuttle driver Mr. Robert I appreciate you. More
by Sun61shine61
Employees Worked With
September 20, 2024
Katie handled my situation very quick and very professional , staff was very professional from the time I got there til I left professional , staff was very professional from the time I got there til I left More
by Deb1564453
Employees Worked With
September 19, 2024
They usually get you in and out and take care of you very well and I’m well satisfied well and I’m well satisfied More
by TBLVSCOWBOYS
September 16, 2024
Very professional staff, very knowledgeable and courteous, fast service no long wait time, I recommend this dealership to all my friends and family courteous, fast service no long wait time, I recommend this dealership to all my friends and family More
by Nolanveal
Employees Worked With
September 16, 2024
Bad services and bad with customers bad comunnication they treat customers with no respect at all they treat customers with no respect at all More
by DIMASPLACIOS
