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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.1
1,889 Reviews

1,889 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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April 06, 2025

Excellent service, the technician even remembered my name prior to looking my vehicle up from the last visit. Keep up the terrific work. More

by Luigi Caprio
Recommend Dealer
Yes
Employees Worked With
Devon or something like that, I'm horrible with names.
April 04, 2025

My experience was horrible. Service was bad and the communication was as well. Still have concerns. More

by twinston.properties
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Vanderslice
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2025

Great workmanship and helpful staff. Staff all reach out to customers and work in a positive manner with each individual. More

by Mary
Recommend Dealer
Yes
April 02, 2025

Waited 6 hrs for inspection and oil change, because your app doesn’t work. Then failed for wipers! And wanted 90 dollars to replace them! More

by Timmule57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie Vanostrand
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

The wait time was short, and the service advisor was very curious. And the mechanic did a great job More

by sonnyb03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Chalkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Professional and compassionate people that don’t mind helping you with your car troubles any given day More

by anotherdayhello83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Deuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Crummett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Chalkley
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Regan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2025

I don’t like the fact I was charge twice for a diagnosed when I just bought my vehicle in for the same problem. The first diagnosed should have pick up all the problems the first time. More

by dtlamb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickenson
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

The service team here is very knowledgeable respectful and professional. This is why I bring my vehicle to get serviced here More

by milt52bra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Tina was very helpful in answering my questions. She returned calls as soon as she could. More

by coloavsfan99
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Chalkley
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

The employees are kind and helpful. And the job was completed in a timely manner. More

by debmcphail2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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