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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.1
1,889 Reviews

1,889 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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March 27, 2025

Getting a call back from your service advisor is almost impossible even if you leave a voicemail. More

by Hotlineskater005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

Unfortunately this is the third time I taking back my car to the dealership for the same problem I am very disappointed with driving twice unsafe car that would be put my life in danger. On Sunday night afte More

by MINASALAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tina Dickenson
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

4 hours for an oil change was absurd. Parts for my truck not on hand. More

by dvhoe69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley More
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

Went in for a oil change. It was a very smooth check in, the updates by text were great. I was in and out in less than an hour. More

by autumnluthardt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2025

Awesome job done by the whole staff, everything got done in a timely manner will pass on to other people that have the same dealership. More

by BEARSMOM_27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2025

I am very thankful to have a dealership that I can trust - integrity & doing the job right. More

by gwentroutt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2025

Tina Dickerson was excellent. She provided updates and recommendations for me to make a decision on. Very professional, courteous, knowledgeable and friendly. More

by BOBBYARIATTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

Tina Dickerson in service is a rockstar. She trays you fairly and gets you back on the road fast More

by D.M.H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dickenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

Always get my vehicles serviced here. They are well cared for and i trust them implicitly! More

by JBGRIFFIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Vanostrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

Very helpful and quick with what needed to be done with my vehicle. Also helpful suggestions with other recommendations More

by craig_johnson8528
Recommend Dealer
Yes
Employees Worked With
Danye
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