Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
1,875 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
I am very pleased with my service and Be returning for other service thank you for a job well done other service thank you for a job well done More
See my response yesterday. Horrible service experience. Little to no communication from service advisor, and has to take truck back a second time. No courtesy driver available. Horrible service experience. Little to no communication from service advisor, and has to take truck back a second time. No courtesy driver available. Lost my vehicle for a week. Horribly inconvenient. More
Great customer service, and the work was done in a timely manner. Only downside was no loaner vehicles were available, which left me without a vehicle to use for a day. manner. Only downside was no loaner vehicles were available, which left me without a vehicle to use for a day. More
Excellent attention to detail and the staff gives you 100 all the time.the best all the time.the best More
This was my first time using “Express Service “. Coming in at 4 pm for an oil change. Heather Druin kindly explained that I could leave it over night, it would be ready first thing in the morning ( Coming in at 4 pm for an oil change. Heather Druin kindly explained that I could leave it over night, it would be ready first thing in the morning ( well in time for me to make it to work ). She explained all the services that were coming up and the approximate price. Fact it was ready by 8 am. My steering wheel locked when I got in my car. Heather saved the day by teaching me how to unlock it. Thankfully I made it to work in plenty of time. More
My last visit to the service center started out pretty rough. No one’s fault. My service agent Tim Winter. Not only double check on my service warranty plan for me. At time of pick up. He explained that i rough. No one’s fault. My service agent Tim Winter. Not only double check on my service warranty plan for me. At time of pick up. He explained that if problem happened again, a major replacement would be done and at no cost to me. At the end of my day that day. Tim Winter went above and beyond. He is a shining star. More
My engine warning light came on less than 25 miles from leaving the dealership, same thing happened after last oil change, very unhappy leaving the dealership, same thing happened after last oil change, very unhappy More
Great fast and trustworthy service! Only one place I trust with my vehicles. Good Job! Only one place I trust with my vehicles. Good Job! More
They aim to please. Very accommodating, helpful, friendly service. They were able to finish the service in a timely manner. Very accommodating, helpful, friendly service. They were able to finish the service in a timely manner. More
The work that was conducted did not solve the problems for my Jeep. I had to take it to another mechanic to fix. Then Southern did not notify me when my car was ready. I had to wait for over a week and a for my Jeep. I had to take it to another mechanic to fix. Then Southern did not notify me when my car was ready. I had to wait for over a week and a half. More