Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Offer a low trade in amount so I traded my car in with another dealership. another dealership. More

Quick oil change and tire rotation. Lady at desk very helpful and accommodating. Comfortable wait room. Lady at desk very helpful and accommodating. Comfortable wait room. More

Tina was great. The whole team was amazing Highly. Recommended them. They always go above and beyond. The whole team was amazing Highly. Recommended them. They always go above and beyond. More

Southern's always able to get any service need done right the first time, Every time. the first time, Every time. More

Underestimated the total cost and then upcharged after work had already begun so you were unable to say no. work had already begun so you were unable to say no. More

They took care of all my needs and recalls that I was not aware I had. aware I had. More

Yesterday I called to get any appointment for my oil change. So they left me a voicemail saying be there before 3:30pm so I got to the express lane at 2:50pm didn’t receive my car til 5:05pm and the lad change. So they left me a voicemail saying be there before 3:30pm so I got to the express lane at 2:50pm didn’t receive my car til 5:05pm and the lady lost my keys to my car she hit the curb with my car while I’m standing in the bay the tech my car at 5:05pm and while he was trying to park my car he hit the curb too and been trying to speak with a supervisor for about 30 minutes no answering phone it’s ridiculous that it took this long for my car and no call back from the supervisor they services is horrible and they need to close that xxxx down until they can find someone who can run it correctly because then two ladies are lost and need more training it’s sad More

Told me my issue is "normal" despite also telling me the techs did not find anything. Oh, but if I wanted to pay $200 for work to try to correct it, that would be at my expense. So despite having an issue T techs did not find anything. Oh, but if I wanted to pay $200 for work to try to correct it, that would be at my expense. So despite having an issue THAT I SEE DISCUSSED AD NAUSEAM ONLINE, as a recurring issue with these Rams, I was turned away withoit so much as a mechanical check, just a drive and a condescending "yea, that's normal on these big trucks". Bet it's not normal on a Ford. More

Was brought into lender car office without being asked if I wanted one or being told it would cost anything. This lead me to believe it would be free just as it was during my previous experience. I wouldn't I wanted one or being told it would cost anything. This lead me to believe it would be free just as it was during my previous experience. I wouldn't have known it would cost me were it not being informed there would be a price difference if I brought in the EV to exchange for a gas vehicle. Handnt I then asked I would have been surprised by the bill. When I vocalized the discrepancy I felt like I was treated like an idiot by Sam. More

She took care of my service issue and had the car back to me as quickly as she could me as quickly as she could More