Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southern Hyundai Newport News
Newport News, VA
1,794 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Hyundai Newport News is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,794 reviews
June 18, 2025
I feel very confident that Jeff takes care of the preventive maintenance & repairs needed on my car. preventive maintenance & repairs needed on my car. More
by HENDX4
Verified CustomerEmployees Worked With
June 17, 2025
Everything was fine, except the time of the appointment. The time was 7:30 am and my Husband got there at that time and was told no one gets there until 8am. I'm glad it worked out with his work schedule. The time was 7:30 am and my Husband got there at that time and was told no one gets there until 8am. I'm glad it worked out with his work schedule. More
by OLDYSON
June 17, 2025
The best in Hampton roads Always professional and always timely. Staff goes above and beyond every time I come in for service. timely. Staff goes above and beyond every time I come in for service. More
by joelwashington092020
June 14, 2025
I’ve been a client for many years. Please with the work they do in the service dept. Jeff always goes above and beyond. Please with the work they do in the service dept. Jeff always goes above and beyond. More
by tgardner16.tc
June 14, 2025
Every time I go there I always get great service no matter who I talk too matter who I talk too More
by NIKEYTASPENCER
June 14, 2025
Thank you for getting the part, calling more than once to remind me, and doing a great job! Looking forward to my oil change appointment to be, remind me, and doing a great job! Looking forward to my oil change appointment to be, More
by pancakeva
June 14, 2025
I bought a Hyundai at a different dealership a few years back and was totally put off by their service department. So much that when I decided to buy a new car, I decided to try Southern Hyundai. Best decis back and was totally put off by their service department. So much that when I decided to buy a new car, I decided to try Southern Hyundai. Best decision I ever made. The buying process was very smooth but the service department is outstanding. I have had to use the service department a couple of times, outside of just the normal servicing, and they were very accommodating...(bolt in a tire etc!) I will buy my next car from Southern primarily because of their service department! More
by MLR3312
Employees Worked With
June 13, 2025
Very polite service staff. My problem took several visits to fix, but I think it has been definitively fixed and was covered by warranty. Love my vehicle. My problem took several visits to fix, but I think it has been definitively fixed and was covered by warranty. Love my vehicle. More
by Very pleased customer
Employees Worked With
Larry Fowler
June 12, 2025
My scheduled appt for oil change was at 10:00 am. After waiting 45 I asked when my car would be taken back for service. I was told it would be about another hour before it was taken back. I wish I wo After waiting 45 I asked when my car would be taken back for service. I was told it would be about another hour before it was taken back. I wish I would have known it was approximately a two hour wait when I arrived as I would have rescheduled. I then rescheduled and my husband had to bring my car back a few hours later and wait an hour until service was completed. A little friendly customer service could have really made a difference. I’ve been coming there for years. More
by BECPEARCE64
Employees Worked With
June 12, 2025
Hyundai dealership in Newport News and there representative employees provided the services well and properly. Thank you! representative employees provided the services well and properly. Thank you! More
by AFGOMEZ1
Employees Worked With
Other Employees :
I took my car in for a state inspection and the service nt
