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Southern Hyundai Newport News
Newport News, VA
1,817 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Hyundai Newport News is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,817 reviews
May 30, 2025
Great communication and excellent professionalism. I’ll be sure to bring my car in service again, I’ll be sure to bring my car in service again, More
by mere08
Verified Customer
May 30, 2025
Jeffrey displayed great communication. Problem was appointment made week before for known recall work. Yet car was not delivered on time because parts had to be ordered. Doesn't make sense Problem was appointment made week before for known recall work. Yet car was not delivered on time because parts had to be ordered. Doesn't make sense. I don't know who Ernest is that is why mid rating. Overall, it was a very good experience and I would use Southern Hyundai of NN again, but not being prepared for a known service was a problem. More
by sciacca318
May 29, 2025
Always have a quick turnaround when I bring my car in. Chris is very good at making sure everything that needs to be done, is done. I have confidence in the service department! Chris is very good at making sure everything that needs to be done, is done. I have confidence in the service department! More
by SRLH627
Employees Worked With
May 29, 2025
The service technician was professional and courteous in explaining what services would be performed on my vehicle. I'm a retired 41yr Department of Defense Accounting Auditor and Customer service is someth explaining what services would be performed on my vehicle. I'm a retired 41yr Department of Defense Accounting Auditor and Customer service is something that seem to be a lost art when dealing with senior citizens. 100% great person More
by Gladys Henderson-Williams
Employees Worked With
I don't see the service tech
May 29, 2025
I’m very pleased with the customer service I received at this dealership . They were very professional and attractive throughout the entire purchasing process. Thank you all very much this dealership . They were very professional and attractive throughout the entire purchasing process. Thank you all very much More
by Sherif Hussein
Employees Worked With
May 26, 2025
Made an appointment a couple weeks out to have maintenance and recall done. Recall not completed, because they did not have the part. This was the second attempt at getting the recall taken care o maintenance and recall done. Recall not completed, because they did not have the part. This was the second attempt at getting the recall taken care of. More
by luckeys71
May 26, 2025
Folks were very helpful working with me on all the technology and everything went smoothly technology and everything went smoothly More
by donmusacchio
May 25, 2025
Awesome service they do a wonderful job are alway polite and are extremely helpful from start to finish and are extremely helpful from start to finish More
by SACULLISON
Employees Worked With
May 24, 2025
We are thankful for the good folks at Southern Hyundai. It's nice to get an oil change without an appointment. Service and product are always great. Thank you! It's nice to get an oil change without an appointment. Service and product are always great. Thank you! More
by dupleez
Employees Worked With
May 24, 2025
Great service as usual. Waiting was as expected and specific attention was given where it was needed. Waiting was as expected and specific attention was given where it was needed. More
by robertsy
