Southern Hyundai Newport News

My 2nd Hyundai Genesis, both of which were purchased at Hall Hyundai, just hit 100k+ miles. I have received excellent service for as long as I have been with Hall/Southern. I have especially considered mys Hall Hyundai, just hit 100k+ miles. I have received excellent service for as long as I have been with Hall/Southern. I have especially considered myself to be a VIP under Brenda as my Team Representative. I will greatly miss her as she is retiring, but look forward to the same excellent service with my new Team lead More

N/A I was overcharged for a brake job. Parts came in, and I was not notified until 2 weeks or more after they came in. Notes said I was notified by Brenda, and that was 2 weeks prior me st Parts came in, and I was not notified until 2 weeks or more after they came in. Notes said I was notified by Brenda, and that was 2 weeks prior me starting to check on it. So then I made an appointment which was only available about 30 days later. Then I'm charged $2800 total for a brake job with rotor replacement. No way did just the pads and rotors cost $2300. Then $400 to install the brakes. Total $2,700. I disagree with these charges. I hope you understand where I'm coming from More

Excellent customer service. Puts the customer first. Knowledgeable Understands the needs of the customer and was friendly Puts the customer first. Knowledgeable Understands the needs of the customer and was friendly More

The oil changer (Mr Blyth) did an outstanding job, servicing my vehicle Service was completed in a timely manner servicing my vehicle Service was completed in a timely manner More

It was great. Walked in Monday and requested service as soon as it were available for both my vehicles and was set up two days back to back. Tuesday and Wednesday. Walked in Monday and requested service as soon as it were available for both my vehicles and was set up two days back to back. Tuesday and Wednesday. Dropped one off and picked up the other. Seamless. More

Excellent and timely service ! He went above and beyond expected ! Definitely gets my highest recommendation for service . He went above and beyond expected ! Definitely gets my highest recommendation for service . More

My experience was great. I was able to drop my car off without an appointment and get the issue fixed in a timely manner. I was able to drop my car off without an appointment and get the issue fixed in a timely manner. More

My son and I had an appointment in Newport News and our tire hit a curb extremely hard. We were 2 miles from the dealership and they told us to bring in the car as an emergency. It was not drivable and the tire hit a curb extremely hard. We were 2 miles from the dealership and they told us to bring in the car as an emergency. It was not drivable and they ordered parts and sent us home in a beautiful loaner vehicle until my car was fixed. We will now be using this dealership for our inspections and service in the future. Chris House was amazing and so helpful. Thank you!! More

Brenda always gives great customer service. She will explain what is going to be done service wise and I am very satisfied with the service. She will explain what is going to be done service wise and I am very satisfied with the service. More

Very knowledge and helpful in a stressful situation! Ms Brenda and Mr Phillips we're a great help with my Palisade Ms Brenda and Mr Phillips we're a great help with my Palisade More