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Southern Hyundai Newport News - Service Center
Newport News, VA
933 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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933 Reviews of Southern Hyundai Newport News - Service Center
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May 11, 2025
My car wasn't actually serviced the way instructed from the night drop. Then the service manager, when I tried to explain, got a slight attitude about the situation. It wasn't for my salesman, who he pawne the night drop. Then the service manager, when I tried to explain, got a slight attitude about the situation. It wasn't for my salesman, who he pawned me off on, who figured it out, I still wouldn't know what to do or how to get it fixed. More
by DCARROLL3668
May 10, 2025
Very kind staff and welcoming. Lamar is a great guy to be taken care of by and very patient specially with my mom on our second visit. The process to buy a new car here was a bit l Lamar is a great guy to be taken care of by and very patient specially with my mom on our second visit. The process to buy a new car here was a bit longer than expected compared to my experience when buying a new vehicle at other dealers but Southern more than made up for it by having a friendlier staff. Also high five to the big guy who continuously interacted with my 6month old Daughter (sorry forgot your name) he made a big highlight of my visit. My mom was also looking to getting a newer car and my positive experience led me to bring her to Southern. I love my new Santa Cruz and overall my opinion of the Hyundai brand has very much improved a lot. More
by GatorLator
Verified CustomerMay 10, 2025
Awesome they took care of my occupation problem gave me a ride home and kept me informed of status until completion ride home and kept me informed of status until completion More
by espac87
May 09, 2025
Southern Hyundai is focused on fast, friendly, fair customer service that is at the least, a few steps ahead of other car dealerships. I would recommend their business to anyone! customer service that is at the least, a few steps ahead of other car dealerships. I would recommend their business to anyone! More
by terese1976
Employees Worked With
May 09, 2025
They were very kind and quick at getting my service done while also good at communicating with me. The only downside is the price, but they do good work. while also good at communicating with me. The only downside is the price, but they do good work. More
by Aquazoid
Employees Worked With
Larry Fowler
May 09, 2025
Brought in my vehicle due to it not starting. . looked at the TSB and realized a recall on my engine. Within less than two Whatever the xxxx that word is please weeks my engine was replaced and ru . looked at the TSB and realized a recall on my engine. Within less than two Whatever the xxxx that word is please weeks my engine was replaced and running smooth again! Jeff was very communicative and informative! More
by josieeliser24
May 08, 2025
Went in for annual inspection - finished within an hour! Much faster than I expected. Much faster than I expected. More
by Oceanvue02
May 07, 2025
Very helpful and willing to go the extra mile! Definitely recommend for any auto work that needs to be done! Definitely recommend for any auto work that needs to be done! More
by RAPTRKING
May 07, 2025
Great service, friendly workers and done on time. I’m very happy and I will refer a friend. I’m very happy and I will refer a friend. More
by mustang.shelly
Employees Worked With
