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Southern Hyundai Newport News - Service Center

Newport News, VA

4.7
1,094 Reviews

1,094 Reviews of Southern Hyundai Newport News - Service Center

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June 21, 2025

It is a dealership that I bought my car from and it is near my house More

by enbeno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

Excellent. No problems. Problems diagnosed and repaired to satisfaction. Car is running very smoothly. Thankful. More

by Tharless
Recommend Dealer
Yes
Employees Worked With
Fowler
June 21, 2025

I had an appointment. They were ready for me when I arrived. They informed me of the work that was needed and finished in good time. They are always pleasant to work with. More

by jdelaigle2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

Always a pleasure working with Jeff. I drive 2+ hours to get my car serviced at this location More

by B Radcliffe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

Your salesman needs to work on his customer service. ..once the sale is made your presentation is not over. Keep your promises . We would never buy or refer anyone to him at all!!! 😔 Whoever cleaned the More

by cleveland5528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
jeffrey moien
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

Jeff was great about meeting promised timelines and giving us information to make decisions. Even though the focus of our visit was a diagnostic for a catalytic converter, Jeff made certain the recall More

by AKACHARLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

I had an excellent experience The people were great they explained everything in a clear way so that it was easy to understand. More

by mustang.shelly
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernesto Rosado
June 20, 2025

I dealt directly with Jeff Moien, I'm not sure who Rosado is but if he performed the maintenance on my vehicle I give him a 5 as well. More

by Whit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

The process for service so far appears to be very easy and efficient. The staff are pleasant and waiting area is welcoming. More

by Elderbilly
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

Lazy inspection, rude service employee and misdiagnosed my brake issue which would have led to further damage had I not gotten a second opinion More

by shampoo_ferric2s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ernesto Rosado
1.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Southern Hyundai Newport News responded

"Shampoo_ferric2s" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvnh@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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