Southern Hyundai Newport News - Service Center
Newport News, VA
1,094 Reviews of Southern Hyundai Newport News - Service Center
It is a dealership that I bought my car from and it is near my house near my house More
I had an appointment. They were ready for me when I arrived. They informed me of the work that was needed and finished in good time. They are always pleasant to work with. They were ready for me when I arrived. They informed me of the work that was needed and finished in good time. They are always pleasant to work with. More
Always a pleasure working with Jeff. I drive 2+ hours to get my car serviced at this location I drive 2+ hours to get my car serviced at this location More
Your salesman needs to work on his customer service. ..once the sale is made your presentation is not over. Keep your promises . We would never buy or refer anyone to him at all!!! 😔 Whoever cleaned the ..once the sale is made your presentation is not over. Keep your promises . We would never buy or refer anyone to him at all!!! 😔 Whoever cleaned the car before we took it smoked in the car and we don't smoke and we can't get that funky smell out and no one offered to have it cleaned I'm very disappointed in tactics display by your so called sales team If we didn't drive so far to get to you from Norfolk we would have left it there. Tell him not to also promise someone a tank of gas and not follow through This was not a good experience!!! More
Jeff was great about meeting promised timelines and giving us information to make decisions. Even though the focus of our visit was a diagnostic for a catalytic converter, Jeff made certain the recall giving us information to make decisions. Even though the focus of our visit was a diagnostic for a catalytic converter, Jeff made certain the recall work was completed. More
I had an excellent experience The people were great they explained everything in a clear way so that it was easy to understand. explained everything in a clear way so that it was easy to understand. More
I dealt directly with Jeff Moien, I'm not sure who Rosado is but if he performed the maintenance on my vehicle I give him a 5 as well. is but if he performed the maintenance on my vehicle I give him a 5 as well. More
The process for service so far appears to be very easy and efficient. The staff are pleasant and waiting area is welcoming. and efficient. The staff are pleasant and waiting area is welcoming. More
Lazy inspection, rude service employee and misdiagnosed my brake issue which would have led to further damage had I not gotten a second opinion my brake issue which would have led to further damage had I not gotten a second opinion More