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Southern Hyundai Newport News - Service Center

Newport News, VA

4.8
1,008 Reviews

1,008 Reviews of Southern Hyundai Newport News - Service Center

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May 18, 2025

The service department has always served me well. This time was no exception. It was fast and reliable. More

by DIANELIBRARIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachery Posey
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025

They took us in without an appointment on a Friday no less. They immediately diagnosed our problem and had the vehicle ready for pickup by 2 pm. Great service. Give them a shot. More

by Pittsjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

Great service! Jeff is a great service manager. He always makes sure that the customer is satisfied with their service needs before they leave. More

by DWORKINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

Had a great experience with the service department for a same day oil change! Will definitely be coming back!! More

by Shianne Finnigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

I have an oil & filter plan with my Hyundai and I was in and out under 45 mins. More

by rudy2b0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

E x c e l l e n t C u s t o m e r Service More

by bookclub44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

Completed needed service in a reasonable amount of time. Professional and courteous while interacting with us. More

by GSPANIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Southern Hyundai Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 16, 2025

Outstanding service! ! Called and received same day service. Service provider was amazing and responsive. We will definitely make Southern in NN our primary care provider. More

by bdobbs5252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 15, 2025

The service for my 2016 Hyundai Tucson went well and I’m glad to have gotten my car back in the same day ! Many thanks Southern Hyundai in Newport News! More

by Grander 72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fowler
May 16, 2025 -

Southern Hyundai Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 15, 2025

My experience was stress-free and pressure free. Best experience I've ever had with the dealership. More

by savannah.84
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : jeffrey moien
May 16, 2025 -

Southern Hyundai Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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