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Southern Hyundai Newport News - Service Center

Newport News, VA

4.8
1,040 Reviews

1,040 Reviews of Southern Hyundai Newport News - Service Center

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August 14, 2024

Chris did a great job at write up. Service was done promptly and correctly. Thank you ! More

by Donaldmalizia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelo Mastropasqua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Southern Hyundai Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 14, 2024

First time visiting this dealership to service my Palisade. Great staff, it’s convenient, and many more options for scheduling service when iy’s actually needed instead of having to forecast months o More

by craigw94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Fowler
Aug 23, 2024 -

Southern Hyundai Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 13, 2024

My appointment was timely seeing the volume of cars coming in at the same time. Service rep. Was friendly and wait not too bad More

by Lscrj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 13, 2024

Larry Fowler sized up our situation and went the extra mile to obtain a tire and get us back on the road again in short order. Excellent job and service More

by VANURSE417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Fowler
Aug 23, 2024 -

Southern Hyundai Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 13, 2024

Great customer service but a couple minor issues with the repair service I had encountered after I checked the mechanics work. More

by NPFORR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Messer
Aug 23, 2024 -

Southern Hyundai Newport News responded

We appreciate your feedback and are eager to better your return experience.

August 12, 2024

Very Pleasant & family oriented. The staff are very nice people and the service is great. More

by KDKIMJAE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Southern Hyundai Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 12, 2024

I was 20 minutes late and they still kept my appointment, but my second appointment there where no shuttle and spending almost four hours at the dealership. More

by makuco63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Southern Hyundai Newport News responded

We appreciate your feedback and are eager to better your return experience.

August 12, 2024

They were very timely with the completion of changing the oil and rotating the tires. Thank yoy More

by JOANIED0143
Recommend Dealer
Yes
Employees Worked With
Service Dept don't remember the name.
Aug 23, 2024 -

Southern Hyundai Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 11, 2024

I have never been in and out so quick for a state inspection. I was so impressed, that I went and got my husband’s car to have it inspected also. Thank you! More

by tishera.jackson218
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 11, 2024

It is clean. Staff is polite, courteous, friendly and very healthful. The service they give is the reason that I purchased a second Hyundai. Shoutout to the se More

by fo4rnaynay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Messer
Aug 23, 2024 -

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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