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Southern Mazda Newport News

Newport News, VA

4.5
791 Reviews
ABOUT US THANK YOU FOR CHOOSING SOUTHERN MAZDA NEWPORT NEWS The team at Southern Mazda Newport News would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Newport News, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Newport News count on the high-quality vehicles and services found at Southern Mazda Newport News, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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12602 Jefferson Ave

Newport News, VA

23602

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Showing 791 reviews

August 29, 2025

Paid for recommended service (alignment) that was not needed after put on machine for measurements that were fine. More

by hilburg71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan
August 29, 2025

Very fast work on the car and got everything done that was needed. Was a simple oil change. More

by anttav0110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toney Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylyn Brakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiera (Selena) Sheppard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cierra Roye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anton Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2025

Ms. Kay way amazing! The sales department not so awesome. Ms. Kay listened and cared to what I had to say. More

by shannonfeurt
Recommend Dealer
Yes
Employees Worked With
Kaylyn Brakefield
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2025

Had to research safety belt warranty myself and tell them where to find it. Resulted in delay and not having my car for 3 days. Poor communication and their phone transfer service/service line was not functi More

by LAZYDAISY4991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
August 28, 2025

Southern Mazda was great to deal with. Went above and beyond to show me many vehicles, I know that their time is valuable and they were kind and helpful throughout the entire buying proces More

by PMonks33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Booth
August 27, 2025

Ayden was a blessing I love coming to this service department. He truly is why I come back again again More

by Marcusgrier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Ayden stern
Aug 28, 2025 -

Southern Mazda Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 24, 2025

They were Great! Caitlyn was awesome,she did everything she could to check car warranty & have car repairs done.I will continue to take my car back there for any repa More

by TOTHEMOON52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlyn,service department
Aug 28, 2025 -

Southern Mazda Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 23, 2025

! They were all very personable and easy to talk to and answer questions. They even stayed late to help me with all the paperwork. Jay delivered my car the following day while I was at work. Great team! More

by chrlyn12
Recommend Dealer
Yes
Employees Worked With
Jay, Anna, Efrem
Aug 28, 2025 -

Southern Mazda Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 23, 2025

The service department at Southern Mazda Newport News was very helpful and professional, in helping me sort through options to solve the problem. More

by dabenners
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 28, 2025 -

Southern Mazda Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 22, 2025

Absolutely love! Thankful for a fast paced and efficient team! Ayden is super helpful and knowledgeable of the Mazda brand. More

by caitleanne97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylyn Brakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ayden Stern
Aug 28, 2025 -

Southern Mazda Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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