Southern Mazda Newport News

Southern Mazda is the best auto dealer I have ever dealt with. Their sales people were helpful and responsive. We got the financing we wanted. The guys in the service department have been informative, profe with. Their sales people were helpful and responsive. We got the financing we wanted. The guys in the service department have been informative, professional, friendly, and always patient taking the time to answer all my questions throughly. More

Staff very kind and professional. My wait time for service was quick and the tech servicing my vehicle ensured notified me of other items needing correction. My wait time for service was quick and the tech servicing my vehicle ensured notified me of other items needing correction. More

Awesome service. Highly recommend. Best cars. Good workers. Excellent texting service. Good a/c. Amazing! Highly recommend. Best cars. Good workers. Excellent texting service. Good a/c. Amazing! More

Service was completed in a timely and satisfactory manner. Will use them again if necessary. manner. Will use them again if necessary. More

My wait wasn’t long and The workers were very attentive. They made sure everyone was comfortable. They made sure everyone was comfortable. More

My overall experience was great. I never felt pressured and the customer service was great. I love my new Mazda 3 hatchback. I never felt pressured and the customer service was great. I love my new Mazda 3 hatchback. More

As a new customer to Southern Mazda Newport News, I found each member of the team to be personable and knowledgeable about the vehicle I purchased—a Soul Red CX-5. Beginning with Salesperson Carly Murphy an each member of the team to be personable and knowledgeable about the vehicle I purchased—a Soul Red CX-5. Beginning with Salesperson Carly Murphy and continuing with Sales Manager Eric Burns and General Manager Byron Reese, each person played a part in earning my business with Southern Mazda. Following the purchase, Service Manager Jay Tippit and Service Advisor Ayden did their part to also please a new customer. Thanks to all! More

With three Mazda‘s, we’ve been going to this dealership for many years. My experience yesterday did not live up to previous visits. It took far longer than expected – three hours! I had to ask to find out for many years. My experience yesterday did not live up to previous visits. It took far longer than expected – three hours! I had to ask to find out what was going on. And while everyone was very pleasant, I would have appreciated a heads up and a notice that my bill was going to be over $800. In previous visits, the service person had always let me know ahead of time to give me the option of continuing with recommended service or not. I always did, but I didn’t end up feeling taken. More

I called ahead to get a quote for the work on my vehicle and was quoted a difference price to what I was charged. Not happy about that. and was quoted a difference price to what I was charged. Not happy about that. More

Fast. with no problems. Nice waiting area , car runs perfectly so, overall a positive experts. with no problems. Nice waiting area , car runs perfectly so, overall a positive experts. More