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Southern Mazda Newport News
Newport News, VA
768 Reviews
ABOUT US
THANK YOU FOR CHOOSING SOUTHERN MAZDA NEWPORT NEWS
The team at Southern Mazda Newport News would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Newport News, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Newport News count on the high-quality vehicles and services found at Southern Mazda Newport News, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 768 reviews
March 01, 2026
Friendly staff, great customer service. They were very clear about everything pertaining to the sale of the car. They were very clear about everything pertaining to the sale of the car. More
by KPCARROLL113
Verified CustomerEmployees Worked With
Other Employees :
There was a few names I cannot remember but everyone was great.
March 01, 2026
The dealership agreed to paint my wheels as part of the purchase. Since December, I’ve gone about four times and the job still hasn’t been completed. Very disappointing follow-through. It feels like once t purchase. Since December, I’ve gone about four times and the job still hasn’t been completed. Very disappointing follow-through. It feels like once the vehicle was sold, customer care no longer mattered. Very disappointing customer service experience. More
by SARIOQUENDO
Employees Worked With
March 01, 2026
Ayden and the Service Team are awesome, and super efficient. They always take good care of us! efficient. They always take good care of us! More
by linachery1984
Employees Worked With
February 28, 2026
Unprepared, unprofessional, too long I made an appointment in advance and the parts for requested services weren't even in the building. I was given attitude for removing a requested service when appointment in advance and the parts for requested services weren't even in the building. I was given attitude for removing a requested service when the it could not be completed same day... More
by a.r.jones757
February 27, 2026
Quick, efficient, and informative My experience at Southern Mazda was excellent. The inspection of my car was quick and efficient, and the provided video review was very informative. Thomas explained Southern Mazda was excellent. The inspection of my car was quick and efficient, and the provided video review was very informative. Thomas explained what was found and his suggestion how to prioritize fixing those items. Excellently done. More
by ebcox25
Employees Worked With
Thomas
February 27, 2026
MyI’ve been taking my car to Hall Mazda in Va Beach for the past six years since I bought it there. After moving to Williamsburg, I decided to change and I was very happy with the friendliness,communicatio the past six years since I bought it there. After moving to Williamsburg, I decided to change and I was very happy with the friendliness,communication and service. I got it Southern. I’ll definitely be going back for the rest of the life of my car. More
by garnoldvb
Employees Worked With
Ayden Stern, Service Dept
February 27, 2026
I had an excellent experience with the service department at Southern Mazda. From start to finish, everything was handled professionally and efficiently. My service advisor, Ayden, did an outstanding job. He at Southern Mazda. From start to finish, everything was handled professionally and efficiently. My service advisor, Ayden, did an outstanding job. He was friendly, knowledgeable, and kept me informed throughout the entire process. He took the time to explain what my vehicle needed, answered all of my questions without making me feel rushed, and made sure everything was completed correctly and on time. More
by tssprag
Employees Worked With
Ayden Stern
