
Southern Team Hyundai Nissan Subaru Volkswagen
Roanoke, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Joey's excellent adventure!!! Party on dudes!!!!!! Very polite and respectful. They were attentive to my needs and patient. Honest about their pricing policy for their cars and mine. My primary sales m Very polite and respectful. They were attentive to my needs and patient. Honest about their pricing policy for their cars and mine. My primary sales man on the day of purchase DC spent at least 3 hrs and was extremely respectful the entire time. Showed no apathy or impatience once (at least in front of me, and that's fair, were all human). My first salesman Jerome Eustace Vernon, was also great. Take care and God Bless. More
First New Car I was super nervous about getting my first brand new car, but that all changed once Chris started assisting me. I didn't feel like he was pushing me, I was super nervous about getting my first brand new car, but that all changed once Chris started assisting me. I didn't feel like he was pushing me, or acting above me (like some sales people do.) Also, thanks to the manager who helped with getting me financed. More
good experience enjoyed meeting Austin and buying our car. he helped out with every concern I had. I'm sorry I cant remember the other gentleman's name that conducted enjoyed meeting Austin and buying our car. he helped out with every concern I had. I'm sorry I cant remember the other gentleman's name that conducted the paper work in the Nissan building, but he was great also. I will be returning to continue business and taking car of my car. Thanks, Philip Keesee More
Purchase and trade in. Found what I wanted. Ordered specific color and side steps. Teresa kept me advised of delivery and installation of steps. She is knowledgeable and was Found what I wanted. Ordered specific color and side steps. Teresa kept me advised of delivery and installation of steps. She is knowledgeable and was nice to have a woman go over the operation and using everything I was not familiar with. This is vehicle 5 from first team. More
We drove 2 hours just to deal with them We were looking for a first car for our daughter who was turning 16. We wanted the most inexpensive car being sold right now which is the Nissan Versa We were looking for a first car for our daughter who was turning 16. We wanted the most inexpensive car being sold right now which is the Nissan Versa. We researched long and hard for dealers in the VA/NC/SC area. Many dealers in North Carolina only wanted to sell the 2016's that they still had in stock. In Virginia, many of the dealers played the old tired games of trying to show prices that didn't really exist. They take off the $865 delivery charge to show a low price but by the time you add that back in plus the admin. fees, the price grows $2,000 which on a car of this price is a huge increase. But then we found First Team in Roanoke. We contacted them online and we received an email on a Sunday when they are officially closed. We went back and forth with Mel Dobbs during the week arranging the deal. We drove up Saturday morning, a lovely two hour trip through the foothills of Virginia. Unfortunately my wife had come down with a cold but Mel promised that he would make the process as fast as possible. We were in and out with our new car in much less than an hour, No needless time wasting which was much appreciated. The only regret that we have is that they are a little too far away to get our services done but we will definitely drive back up to buy our next car. Buying a car is the second largest purchase that most people make. Why not make it as pleasant as possible and deal with people like Mel? Even if they aren't your local dealer, make a day trip out of it. You won't regret the decision. More
Team work Tim Foutz was thorough and made the experience of buying a car easy. He walked us through everything that we needed to do. He introduced us to other Tim Foutz was thorough and made the experience of buying a car easy. He walked us through everything that we needed to do. He introduced us to other team members, who explained the different aspects of the car we purchased. All-in-all an excellent team effort. More
My new 2017 Santa fa Thank you we love our new Santa fa the staff was excellent and we will be back. When we arrived we were met and the experience was terrific . Thank you we love our new Santa fa the staff was excellent and we will be back. When we arrived we were met and the experience was terrific . More
trade in always willing to work with me. clean, friendly. have no complaints thus far. I really have nothing negative to say about this dealership. thank you always willing to work with me. clean, friendly. have no complaints thus far. I really have nothing negative to say about this dealership. thank you More
Easy, Honest Experience This is my second Hyundai experience and both have been excellent. The staff has been honest, approachable, and listened well to all the things I nee This is my second Hyundai experience and both have been excellent. The staff has been honest, approachable, and listened well to all the things I need in a vehicle, plus a few extra "wants." I worked with Austin Mundy and would highly recommend you seek him out for your next visit to the dealership. More
I have no idea what this means. The overall experience was quite good. If I were buying another car I would strongly consider going back to first team. With my rather minor excepti The overall experience was quite good. If I were buying another car I would strongly consider going back to first team. With my rather minor exception, I did not feel pressured to buy. After I had agreed to the terms of the sale they were a bit too persistent in trying to sell the extended warranties. This was not the car salesman. More