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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,443 Reviews

5,446 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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May 31, 2025

In for oil change & lube. Worker changed radio station & lost my pre-sets. Had no business even playing my radio. Having drinks & food available is nice. We had received a r More

by 2WANDBJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Williams
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

Would have liked the dealership to tell me when I arrived that they were running 40 minutes behind schedule. Therefore, my oil change and tire rotation took an hour and a half. More

by DIANE.POEHNER
Recommend Dealer
No
May 31, 2025

Once again- extremely please with everything from walking thru service dept door to leaving upon service completed. All staff so friendly and very knowledgable. Service dept and waiting area super clean. More

by BLESSEDGIRL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

The staff are very friendly and had my car done in a very timely manner! More

by 1KAYAKNLADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Extremely please with all staff and work done on my car. Staff very pleasant and knowledgeable. Loved the video - made me feel like I was right there in the garage as the mechanic went over the car. More

by BLESSEDGIRL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

I had a scheduled appointment for an oil change and ended up waiting 2.5 hours. I was told my car could not be washed, not sure why? Coffee machine was broken in waiting area. Not a good experience. More

by SUZANNEBUTLER17
Recommend Dealer
No
Employees Worked With
Jennifer Tucker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Tucker
May 30, 2025

Extremely pleased with both the work done and the courtesy. and efficiency of the staff. Spotless facility More

by COACHANDPEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Upon making an appointment with Danielle I was assured I would have a shuttle ride back to my house. The reason that was so important that I get home is I am on supplemental oxygen 24/7. I was wearing my po More

by eleiii3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t recognize the woman in the pics, in the office next to service desk gets five stars. The shuttle driver should be fired
May 30, 2025

They do a good job on everything. They are very professional. They have good coffee. More

by steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Was very helpful in my situation. I was a walkin and they got me out in 2hrs More

by SHELIAMILTON67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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