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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
6,096 Reviews

6,096 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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April 22, 2025

They are very dedicated to ensuring my satisfaction They were friendly and courteous. Will definitely refer others to them More

by ldslough
Recommend Dealer
Yes
Employees Worked With
Star Ritchie and Justin
April 21, 2025

I had to return my Subaru because the week before it was overfilled with oil during a routine oil change and was billowing smoke out the 2 tail pipes. No one at the dealership apologized for the problem. Th More

by teribobio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Williams
April 21, 2025

Service was good it just took a while Had to wait longer than expected Thanks More

by Bwsimmons
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Baker
April 21, 2025

The experience was great. Friendly staff. The waiting area was clean, comfortable and accommodating. I will definitely use this dealership again and would recommend others to More

by JOSEPH.MEYER
Recommend Dealer
Yes
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Starkey
April 21, 2025

Courteous and professional. They take your car right when you pull up and my car always looks better than it did when dropped it off. ☺️ More

by DEBORAH_DLLN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2025

Responsive, good price, excellent financing, kept their word on holding our car Communicated frequently and helped us a lot More

by LindseyDC
Recommend Dealer
Yes
Employees Worked With
David nicely
April 21, 2025

All of the staff I had the pleasure of working with went above and beyond while my vehicle was in for service. Harold was very kind and welcoming during write up. Joseph Mauck in the parts department as we More

by JTSQUARED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold Woody, Mike Adams (Hyundai)
April 21, 2025

Customer service was slow. I did not feel confident or satisfied with responses to questions. More

by Gramps
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harold Woody
April 21, 2025

Best dealership all around Troy and his team had me in and out in not time. Always excellent service. Special thanks to Troy for seeing me as a walk-in. More

by laura9769
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Brickner
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2025

I came in through express service and was pleased that I was able to get my car serviced while I waited. The only appointment offered was at the end of May and I couldn't wait that long to get my oil change More

by BEVERLY.VAUGHN82
Recommend Dealer
Yes
Employees Worked With
Michael Kazee
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