Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
6,096 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
I had to return my Subaru because the week before it was overfilled with oil during a routine oil change and was billowing smoke out the 2 tail pipes. No one at the dealership apologized for the problem. Th overfilled with oil during a routine oil change and was billowing smoke out the 2 tail pipes. No one at the dealership apologized for the problem. Their response, 'It just happens.' Disappointed at the customer service response. More
Service was good it just took a while Had to wait longer than expected Thanks than expected Thanks More
The experience was great. Friendly staff. The waiting area was clean, comfortable and accommodating. I will definitely use this dealership again and would recommend others to Friendly staff. The waiting area was clean, comfortable and accommodating. I will definitely use this dealership again and would recommend others to go to Southern Team. More
Courteous and professional. They take your car right when you pull up and my car always looks better than it did when dropped it off. ☺️ They take your car right when you pull up and my car always looks better than it did when dropped it off. ☺️ More
All of the staff I had the pleasure of working with went above and beyond while my vehicle was in for service. Harold was very kind and welcoming during write up. Joseph Mauck in the parts department as we above and beyond while my vehicle was in for service. Harold was very kind and welcoming during write up. Joseph Mauck in the parts department as well as Brad were most helpful in helping me to decide which tire would be the best fit. The information I received in the video from my technician, AJ, was very thorough. Danielle was very professional when I picked up. I will definitely be bringing my vehicle back to Southern Team! More
Best dealership all around Troy and his team had me in and out in not time. Always excellent service. Special thanks to Troy for seeing me as a walk-in. and out in not time. Always excellent service. Special thanks to Troy for seeing me as a walk-in. More
I came in through express service and was pleased that I was able to get my car serviced while I waited. The only appointment offered was at the end of May and I couldn't wait that long to get my oil change was able to get my car serviced while I waited. The only appointment offered was at the end of May and I couldn't wait that long to get my oil changed. More