Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
5,475 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Very knowledgeable and very pleasant! My experience was outstanding! The customer service is top notch! I appreciate the smooth sailing process to get my oil changed! My experience was outstanding! The customer service is top notch! I appreciate the smooth sailing process to get my oil changed! More
Always outstanding customer service and quality of work! The Nissan team is always friendly and professional. The Nissan team is always friendly and professional. More
Fast service, comfortable waiting area. Only negative is extremely slow WiFi so no video calls or games while you wait. Only negative is extremely slow WiFi so no video calls or games while you wait. More
I've had very good experience with these people- but I don't think I made a mistake by buying my first Nissan- It's been a good car- don't think I made a mistake by buying my first Nissan- It's been a good car- More
Always great service. For the best maintenance prices be sure to check their website for specials, saved me over S40. They also have a seniors discount! For the best maintenance prices be sure to check their website for specials, saved me over S40. They also have a seniors discount! More
Fast, knowledgeable service. Very responsive to any and all questions. I will continue using them. Very responsive to any and all questions. I will continue using them. More
Every time I bring my car in it leaves with a new issue. Same thing this time. I’ve brought this up to the service manager but nothing seems to happen except the old “dang that stinks”. So I’m writing up Same thing this time. I’ve brought this up to the service manager but nothing seems to happen except the old “dang that stinks”. So I’m writing up a Google review now to show my actual feelings about the service I consistently receive here. It’s really very sad. I would tell anyone not to purchase anything from this dealer - even though the purchasing process for both cars we own from there was great. I guess they excel selling you things and then fall short keeping their promises and work done. More
Everything went great. Everyone did a great job. In and out with no problem. Thanks Everyone did a great job. In and out with no problem. Thanks More
Once I got an appointment, I was impressed. The facility is comfortable and attentive to consumer needs (beverages, computer center, charging center). Dan P was more than helpful, communicative The facility is comfortable and attentive to consumer needs (beverages, computer center, charging center). Dan P was more than helpful, communicative, informative and jovial (at 2p on a Saturday)! He was exceptional! I need to bring to your attention the difficulty I had getting an appointment. I called 4 times over 3 weeks and was on hold, given only an option to leave a voicemail which was never answered. It became clear that the first people to answer the phone would transfer the call to the (non - answering) service center if they were uninformed of some simple policies. I wanted a loaner. Dan explained the criteria for providing a loaner. If those who answered the phone first knew that criteria, it wouldn’t have taken 3 weeks to get an appointment. The other issue is the service center doesn’t return voice mails. More
I enjoyed my experience at Southern Team Auto. The wait in the waiting room was not that long! The wait in the waiting room was not that long! More