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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,460 Reviews

5,460 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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September 22, 2024

Dealership was great but this was the second time I have had to bring my car back because of a technology issue. This is my 5th Hyundai and I’m hoping this will not become a constant when the warranty expir More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Lewis
September 22, 2024

The service department appears clean and well maintained. My appointment was for a tire rotation and oil change. Took about an hour and a half. Rinsed car too! More

by Boo
Recommend Dealer
Yes
Employees Worked With
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

Good service, on time, excellent communication. It is really good service center of the region. More

by DAHALBUSINESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

I have used them ever since I bought my Subaru there. They have done regular maintenance as well as custom work. Always friendly and polite and extremely helpful. More

by tapdomeng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

Of 4 VW dealerships contacted by phone in NM and MD this was the only one to return my call about an oil change for TDI which is not listed as service option on line. They did it quickly and even did a car More

by Passat TDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandie and Darren were helpful and pleasant
September 21, 2024

Excellent work and they really took care of me and my car. Thanks to all the people at Hyundai More

by BHUMPHREYS60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

The collision center did a wonderful job at repairing my car. Also, they were very good about communicating with me during the process. Definitely would recommend. More

by nkwwalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

I like how they walk you through your inspection after they finish so you can fix something if you need to. More

by ROGANJF13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

The communication was clear and accurate for the my needs. The place was Clean and comfortable place. I had my spark plugs changed and a throttle service done. My vehicle drove and felt better after se More

by KENDRIE40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

Them I find it incredibly interesting how things have changed with customer service at this dealership. It is sad. I will not purchase another vehicle from this dealership. More

by DANSANDDOGZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
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