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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,446 Reviews

5,446 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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September 18, 2024

I didn’t get my outside car wash I thought it was for any service the person that took care of wasn’t real friendly and helpful when I told him that my truck needed to be reset to tell me when I needed next More

by finnsoddities1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Troy Brickner
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

Love Southern Team Subaru Service - an excellent team. Mike Kazee is professional and helpful. I drive out of way to bring my Subaru to this service team because of their consistent high quality work. Whe More

by TC Leavitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kezee
September 18, 2024

They didn’t reset my oil change reminder or put a sticker on the car until I complained. They also charged me for the oil change until I convinced they were wrong! Did not attempt to diagnose the problem wit More

by t17wilson
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Adams (Hyundai)
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

Everyone I delt with was very professional and courteous and welcoming. Work completed as promised with in the time stated. More

by WILLSAUNT19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Kelso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

As always, the service needed for my Subaru was easily scheduled and the service was carried out with professionalism and courtesy. More

by MDRMHANCOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

Quick , polite , efficient. It’s nice they wash your car each visit , and the service dept has been wonderful, Thanks for a job well done ! More

by lesliebrooks81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

Got a start of much needed service,with more to go. Additional appointments will be made to catch up. Unfortunately, the electronics were not reset at the most recent appointment. Will have the car ba More

by STOAN85
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

Nice facility. I feel the customer service could be much better. I had to wait to be acknowledged by your service workers. But once recognized they were able to ass More

by lanbo121565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

Amazing customer service and quality of workmanship. . I would amd have recommend this dealer to family amd friends. More

by slinkous00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Kelso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

Nice waiting room especially spending half my day there! Thanks for keeping it stocked and clean! More

by LOUGAEL
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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