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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
5,340 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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5,340 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
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June 24, 2024
Great job! Thank you! Appreciate the fast service. Will be back soon for a oil change. Thank you! Appreciate the fast service. Will be back soon for a oil change. More
by SUSAN.ARMSTRONG
Verified CustomerEmployees Worked With
June 24, 2024
I had a great experience with Danielle she was very helpful in answering my questions helpful in answering my questions More
by DONNAMARIE672
Employees Worked With
June 24, 2024
I have been very please with the dealership and the complimentary drinks and WiFi as well as seating area. complimentary drinks and WiFi as well as seating area. More
by Renegadedesigns
Employees Worked With
June 24, 2024
Car was not analyzed as to the problem. Just added a bunch of items that did not need done to correct the issue. Had all week to work on this car. Just added a bunch of items that did not need done to correct the issue. Had all week to work on this car. More
by ROBERTAMGRUBER
Employees Worked With
June 24, 2024
Service dept was great because the people working there took a special interest in my car took a special interest in my car More
by williamhsapp
Employees Worked With
June 24, 2024
Mel was a very helpful and I think him for help me finding my dream car, he is very nice and patient took his time to explain all the feature and the details I recommend him as the best seller for the finding my dream car, he is very nice and patient took his time to explain all the feature and the details I recommend him as the best seller for the year 😁 More
by nibooa
Employees Worked With
Justin Weinacht
June 24, 2024
Payed $244 for services and never got a car wash I was told that there was a problem with the car wash, but just moments later I watched as a car was pulled through, getting washed. Sick and tired of you told that there was a problem with the car wash, but just moments later I watched as a car was pulled through, getting washed. Sick and tired of you people lying to me. This is only a minor issue; there have been far worse, like being lied to about the "radar" that was blocked after a deer accident. Your service department had me leave it with them for a week and was told it was ready. I won't detail it here,but I could write a 1000 word essay on it. Then there's the time that I got the oil changed, and as the odometer was coming up on the next oil change, coming off I-81 north to Buchanan, my oil light came on. I was told, by someone in the service department, that the oil had just peaked out, that the plug was still in the oil pan. Excuse me, but im 66 years old, and I have done enough of my own oil changed to know that oil doesn't start flowing until the plug is all the way out. I put a quart of oil in it thinking this might get me by; it immediately dumped out on the ground. Suggest people come to you for service? I think not. More
by JSMYERS24151
Employees Worked With
June 24, 2024
Very good customer service for my Hyundai. The service is timely and my car is always clean. The service is timely and my car is always clean. More
by JEFSTONE4
Employees Worked With
June 24, 2024
$8 charge for refreshments while waiting for oil change is ridiculous. If charge is needed put it on the machines. I did not have refreshments and did not appreciate having to pay for them. Also, went out is ridiculous. If charge is needed put it on the machines. I did not have refreshments and did not appreciate having to pay for them. Also, went out to look at vehicles while I was waiting, and was never approached by a sales person. More
by RDDRJD
