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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,639 Reviews

5,639 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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June 12, 2024

Service department is always so helpful and are good about answering questions. Worked my appointment in quickly More

by randy70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

They do great work and Danielle Starkey and everyone up front is a pleasure to deal with. They have definitely kept me happy. More

by joe assaid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 12, 2024

Friendly and followed up; been nice it took less time to get new motor approved and installed. More

by ROBIN670
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 12, 2024

I like the dealership it’s nice and the people are nice very helpful that’s why I deal with them More

by 1949LINDAJORDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

The sales team is amazing did their job to get ne the vehicle I wanted. However as a company they are horrible. I looked at three vehicle on the lot and they all where dirty. Trash in the third row seat, More

by AARON.AKERS1854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordon
Jun 12, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for bringing this to our attention, Aaron. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to our President of Sales and to the General Manager of the dealership.

June 12, 2024

Friendly. Helpful. Efficient. I ove the service and the courtesy of the personnel. Thank you! More

by EDRIE.BAYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 12, 2024

Mike at the Hyundai service center was great; personable and professional. And the work on my car came in costing significantly leas than quoted. Overall great customer experience. More

by Bforeman444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 12, 2024

Everyone courteous and kind to old people while car serviced. We were pleased with our visit More

by CHBARKER
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
June 12, 2024

Staff was courteous when I brought my car in unexpectedly. They fit me in, diagnosed and fixed my car. More

by SUZYDAWN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Staff made it easy and fast to get in and out in time. Personal who works with the rental department took his lunch time to be able to get me in a vehicle. More

by REYNA7087
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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