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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,864 Reviews

5,864 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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May 29, 2024

The customer service team was excellent and the service was great as always! Love the New place it’s great! More

by ROBINHANNABASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

I had my car inspected it took over a hour. I found out the reason was the service department had to get the stickers from the manager who was busy. I did not get my car washed because I had to More

by nenejking
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

Refused to update infotainment software. I've had issues since day 1. Find a different dealer. More

by tobey20060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know her name
May 28, 2024

Very pleased. Relatively quick service call. Took care of both oil change and inspection with no problem. More

by ESCHULZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024

One time,perfect work no complaints and constant updates Excellent services,always friendly, even came after me so I could get my car when it was ready More

by DLB4154
Recommend Dealer
Yes
Employees Worked With
Mike White
3.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Dewease
May 28, 2024

Great job! Thank you so much for the good work that was done on my car. More

by Rsmhall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024

Have been Prompt, friendly, communicative every time I’ve brought my car in. Always a good experience. More

by ADEAHDAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024

Efficient and communicative - I've had issues with other dealerships not answering their phones, but the communication here was phenomenal More

by AMURRAY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Plyler
May 28, 2024

Can’t complain. Very happy and pleased with the services that I receive when I have to go there. Everyone is so nice and kind and compassionate. Also, understanding More

by sarah.mele.sml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024

Service tech really nice but robbery for the charge to fix one wheel and almost as much for a gasket on the other one. I hope it doesn’t hurt your sales to buy a new one. It sure has me. Unreal cost for 2 More

by NANREALTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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