John Mason
John Mason at Southern Team Hyundai Nissan Subaru Volkswagen

John Mason

Collision Center Manager

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

Contact Me
4.3
70 Reviews

Industry Experience

33 yrs, 8 mos

Specialties & Trainings

ICAR PLATINUM , ICAR GOLD CLASS , ASE CERTIFICATIONS

4.3

70 Reviews

Write a Review

70 Reviews of John Mason

August 26, 2026

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Employee Rating

Best Collision Center in town. Kept me updated with status. Athena was great. Car looks perfect More

by masongator07
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Recommend Dealer
Yes

Other Employees Tagged: Athena and Kyra

Aug 27, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 20, 2026

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You body shop did terrible work and your customer service was horrible and you sent me way too many surveys to complete. Like my own time belongs to you. More

by LENBOS2000
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Recommend Dealer
No

Other Employees Tagged: Scott Smith

Aug 21, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

We're sorry to hear about your experience with our body shop and customer service. We understand your frustration with the surveys and will address this internally. Please email your contact information to socialVRAHY@southernteam.com so our management can reach out to you directly. We are committed to improving our service and appreciate your feedback.

July 01, 2026

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Subaru and Nissan Service departs are always helpful knowledgeable and friendly. We always buy and service our vehicles at Southern Team. More

by bnlutjen
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Recommend Dealer
Yes
Jul 03, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 06, 2026

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Dealership was good sales top notch very nice showroom and all the staff was good More

by SCOTTMAY07
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Recommend Dealer
Yes
Jun 10, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 01, 2026

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They were very polite and thorough. The works was done in a quick and timely manner with great results More

by Hokie1964
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Recommend Dealer
Yes

Other Employees Tagged: Scott Smith

Jun 04, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 07, 2026

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great work, nice custom service at collision repair and friendly people not long wait time More

by CSHDEH
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Recommend Dealer
Yes

Other Employees Tagged: Scott Smith

May 08, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 05, 2026

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Very easy to deal with and kept me up to date with everything. Also took my tags off for me. More

by angelbrwneyes69
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Recommend Dealer
Yes

Other Employees Tagged: Scott Smith

March 04, 2026

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This Dealership was very friendly. Very professional. I received service very quickly. I was very pleased with the repairs done to my vehicle. They also cleaned m vehicles. That's what More

by Smithrv2016
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Recommend Dealer
Yes

Other Employees Tagged: Danielle Starkey, Alyse Allen, Scott Smith, Megan Gartmann, Jennifer Tucker , There was a very good person she took pics for my estimate.

December 06, 2025

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Everyone at the dealership was friendly and knowledgeable. They kept me informed every step in the process. More

by peowens1
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Recommend Dealer
Yes

November 19, 2025

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Easy to work with and great communication. Did beautiful work on my car. Very responsive. More

by katepenn9
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Recommend Dealer
Yes

Other Employees Tagged: Scott Smith

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