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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
3,302 Reviews

3,302 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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February 22, 2022

brought my car in for a recall and oil change. MIKE WHITE is the perfit person all the time i see. was in there and out like he said. everything went great. NISSAN is a great place if you need to More

by TOWANDA.WALKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

February 22, 2022

Outstanding customer support at this dealership. Alyse is a wonder to work with. She’s constantly interacting with clients in a positive and reassuring manner. Very knowledgeable about the Subaru Br More

by WWMEREDITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyse Allen
Feb 22, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

February 22, 2022

First old change in new car. Very fast, efficient!! Super nice staff, clean facility. Surprised when I picked up my car that they even washed it. VERY PLEASENT EXPERIENCE!! More

by Kellyharmony71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brennon Viele
Feb 22, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

February 22, 2022

Very professional and knowledgeable service advisor. Explained all questions and was not pushy. Reasonable prices More

by GRAYMOBILE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Prichard
Feb 22, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 21, 2022

Always willing to help you out however they can great sales staff and service people always following up with to make sure your sastifed More

by NPVDOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marsha Wirt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Horatio Doregos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Kelso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 21, 2022

We brought our car in to have an oil change and tire rotation done. While doing the oil change the oil filter slipped from the technician’s hand. This allowed all to spill onto some of the hot services More

by CHRIS.JANNEY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 20, 2022

I had a 8am appointment. I was there on time. The car only got to the service area at 9:10. So nothing happened for 70 minutes. The actual service time was about 45 minutes w More

by CPNLLN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your feedback. We have passed along your information to our service leaders to ensure that this does not occur in the future. Be well.

February 18, 2022

My Nissan 2018 Maxima was brought in for an oil change. We were greeted by the friendly service team promptly They changed the oil and checked the tire pressure and had us on our way. More

by CONNIEPOFF
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 17, 2022

Well organized, friendly welcome, check-in went very smoothly. Waiting area was clean, comfortable. Service folks kept me informed re: process. Nothing bad to note! More

by RUSSMERRITT2
Recommend Dealer
Yes
Employees Worked With
do not know the names
Feb 17, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 17, 2022

Service staff very courteous. Pleased with quality of work. Always on schedule and never have to wait longer than time of service. More

by MACARPENTER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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