Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
3,302 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Awesome, very efficient and excellent customer service! 10/10 will recommend to anyone looking for a car. 10/10 will recommend to anyone looking for a car. More
Appointment made the next day when called, service completed within an hour of arrival. Car was cleaned. completed within an hour of arrival. Car was cleaned. More
Did not do everything they promised. Seems to be slipping in customer service please fix this in customer service please fix this More
Have had several repairs done by this VW dealership. They do good work and I understand my vehicle may be difficult to work on. I do think their price are a little higher but independent garages aren' They do good work and I understand my vehicle may be difficult to work on. I do think their price are a little higher but independent garages aren't crazy about working on the VW Eos. I do think there are occasions when they have had to order parts and after waiting several days without hearing from them, I call and the parts are in and they can get to my vehicle. May be a lack of communication between the Parts Dept. and the Service Dept. More
They are kind and very pleasant to work with. My appointment didn't transfer to the new company name. I had appointment and they got me in and out timely appointment didn't transfer to the new company name. I had appointment and they got me in and out timely More
Service center is always clean. Employees friendly. Courteous. Fully explain service to be provided. Timely. Courteous. Fully explain service to be provided. Timely. More
I had a brand new VW. At 6 months it had spent 2 months in the shop. Service center didn’t seem concerned at all with updating us or going the extra mile to get things taken care of. I finally had to take in the shop. Service center didn’t seem concerned at all with updating us or going the extra mile to get things taken care of. I finally had to take things into my own hands and VW is now buying our car back. More
They always do outstanding service and the dealership is spotless. Harold is always cheerful and a pleasure to deal with. spotless. Harold is always cheerful and a pleasure to deal with. More
Left the hood unlatched after safety inspection. Deflated all four tires to unsafe level in my opinion to get additional services Deflated all four tires to unsafe level in my opinion to get additional services More
Went in for an oil change and received excellent service. I didn't have to wait long and everything was quick and painless. I didn't have to wait long and everything was quick and painless. More