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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,512 Reviews

5,512 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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August 23, 2023

I'm told there's a leak in my oil housing because there's oil in my scrape guard. $500 plus to repair. I decline and take it to my local mechanic for a sanity check. He says it's not the housing but the chea More

by KEVIN GROSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harold Woody
Aug 23, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We value and appreciate your business, Kevin. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

August 23, 2023

Very friendly staff & helpful. Always ready to answer questions. I wish service was a little faster but quality comes first I guess. More

by BON_LEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 23, 2023

Mike White worked my Rogue into service when he did not have an opening so my wife could use her Rogue to take care of her mother in New Castle, De. Mike exceeded my expectations!! More

by JCJOHNSON71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to have you back with us again!

August 22, 2023

All the staff were professional and kept me up to date on the progress of my car's maintainance. It was greatly appreciated and made the entire visit easier. More

by DENGLAND03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 22, 2023

Very professional service and people to work with. I definitely recommend this dealership to customers. More

by DSTANISIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 22, 2023

Very courteous and attentive to my appointment. Showed me what areas needed attention and what could be done later on. More

by pagans58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 22, 2023

Loves to have you spend unnecessary money. sometimes they will wash your car off after service. Sometimes not More

by MSCAROLE811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Adams (Hyundai)
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We always wash after service when the car wash is working. We have been down for a few days here and there the last two months while refurbishing the unit to provide a better wash. We are down a couple of days this week while completing the work. We apologize for the inconvenience and the updated system is doing a much better job.

August 22, 2023

Disappointed that I couldn't make an a know now to schedule dinnerppointment sooner I More

by slaprncob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 22, 2023

Amazing customer service as always! Thank you guys for everything, see you all for the next service! More

by Michael Adams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to see you back with us again!

August 21, 2023

Wonderful service and people. to work with. I definitely would recommend this dealership to people. More

by teresadhenley
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to have you back with us again!

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