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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,443 Reviews
Call Service Center (540) 362-4800

5,442 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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July 22, 2023

Got our service before leaving on vacation and service writer scheduled our warranty work also More

by KPNOMAD7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to see you back with us again!

July 22, 2023

The service writers and staff are all polite, knowledgeable and very helpful. I was pleased with my service. More

by MARJORIEMARCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 21, 2023

Ease of scheduling, sincere and professional. In the end was customers connected. Pleased with service. More

by SIMPKINS0103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold Woody
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Jul 21, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 21, 2023

Friendly and accommodating, I felt like I would be taken care of and I was like the service rep told me. I was called back in a timely manner. More

by NANCYKFOREST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Starkey
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

July 21, 2023

Hal Woody has always been professional and true to his word. While I didn’t buy my VW there, my experience with Southern Team convinces me that my next VW will be purchased through Southern Team More

by brookeoverby1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
Report | Print
Jul 21, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 21, 2023

Service center was suppose to call me about an issue they found and to see if it is covered under warranty More

by shires8.bs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t recall the lady’s name I dealt with
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Jul 21, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

"shires8.xx" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 20, 2023

It's not the same as it was when it was first team auto mall More

by TRUCKER1JD
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 20, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

"TRUCKER1JD" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 20, 2023

Very efficient and timely service. The rental car was a nice touch. I highly recommend Southern Team Nissan. More

by SAKMARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 20, 2023

I have had the worst experience this 2023 year. Customer service hasn’t been good, timing to get things done has been ridiculous slow, communication is terrible. I am currently not a fan. More

by ALEWMK10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alyse Allen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Brickner
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

"ALEWMK10" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 20, 2023

I was extremely pleased with my last service visit. Harold was waiting for me when I pulled into the service bay, checked me in and got me out as soon as possible. I appreciated that and look forward t More

by NICOLE.FENDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
Report | Print
Jul 21, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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