Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Overall, until my last visit, I would rate this place with 5 stars. However, my last visit was very frustrating. I brought my vehicle in for brake replacement because they had told me at my last visit with 5 stars. However, my last visit was very frustrating. I brought my vehicle in for brake replacement because they had told me at my last visit that it was necessary. After waiting for 2 hours and 10 minutes, someone told me my car was ready. I asked how much and they said that there was no charge because no work had been done; they said the person who had previously assessed the car was an intern and was mistaken about me needing brake work. With the drive back and forth to the other side of town, I wasted well over 3 hours of my day off...very frustrating :( More

I would recommend Southern Team to anyone. Best experience from the start. Friendly staff and excellent customer service. Best experience from the start. Friendly staff and excellent customer service. More

Happy with service, wasn't a long wait at all. Everyone very friendly and helpful. Everyone very friendly and helpful. More

They have a long way to go before getting my trust in them restored. Could at least bring back the snacks which was always the best part of having to use their service department. them restored. Could at least bring back the snacks which was always the best part of having to use their service department. More

Kind and courteous. Very friendly and made the experience of getting my Rogue serviced easy. Very friendly and made the experience of getting my Rogue serviced easy. More

Good service as usual. My ‘97 Subaru has been kept in good shape as a result. They never try to “sell” me something I don’t really need. My ‘97 Subaru has been kept in good shape as a result. They never try to “sell” me something I don’t really need. More

Mr. White was very nice and very efficient, as usual did a very good job helping me getting my oil changed. a very good job helping me getting my oil changed. More

Danielle done a great job taking care of us while they were fixing my wife's car, I thank her very much. were fixing my wife's car, I thank her very much. More

They were kind answered and found out answers to questions took care of the safety issues questions took care of the safety issues More

failed to rotate tires as ordered & used 0 W 20 oil instead of recommended 5 W 30 instead of recommended 5 W 30 More