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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
5,428 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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5,428 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
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July 10, 2023
This was an excellent experience except for the incessant demands for feedback/review. Please stop. demands for feedback/review. Please stop. More
by JACQUELINE.ENGLISH
Verified Customer
July 10, 2023
Danielle is the absolute best! She is so good at her job. Please give her a raise! She works very hard for your company. She is so good at her job. Please give her a raise! She works very hard for your company. More
by ROKO68
July 10, 2023
Southern Team Hyundai was very helpful in getting my car in and painted. The collision center did an excellent job on the part they painted. in and painted. The collision center did an excellent job on the part they painted. More
by CWOODSONSIBLEY
July 10, 2023
They are very efficient. And very clean. I had a wonderful morning with every thing being done. Thanks for this moment. And very clean. I had a wonderful morning with every thing being done. Thanks for this moment. More
by GSMPH
Employees Worked With
July 10, 2023
We had an excellent experience ordering and purchasing our new Subaru Ascent! Mel was great to work with and we would definitely recommend him to others! our new Subaru Ascent! Mel was great to work with and we would definitely recommend him to others! More
by RCVALK12
July 10, 2023
The service team members are great as they have been for a long time, but the system seems to have taken a turn for the worse since First Team became Southern Team. The phone system is more complex and get a long time, but the system seems to have taken a turn for the worse since First Team became Southern Team. The phone system is more complex and getting to the right person if difficult. I have not been as happy as I once was with First Team. I would have never bought a Subaru anywhere else but when it comes time to buy my next one, I am going to explore options. I hate to say this and I hope ST will evaluate their processes to make them more customer friendly rather than focusing on what is best for their bottom line. More
by REDELANEY92
July 10, 2023
I usually have an good experience, but this time they gave me an appointment on a Saturday, never again!!!!!! I had to wait over 2 hours for an oil change & inspection, and I wasnt told this til I finall gave me an appointment on a Saturday, never again!!!!!! I had to wait over 2 hours for an oil change & inspection, and I wasnt told this til I finally ask what was happening.I was told after they finished my car, that they only have one mechcic on Saturdays, so why over book on a Saturday?They gave me an appointment for another Saturday in December &Maria told me I can call & reschudle so I need to More
by BSKELDINGMK
Employees Worked With
July 08, 2023
Everyone was very nice and was very helpful and on top of everything. Great job and keep up the good work! everything. Great job and keep up the good work! More
by rosettaneblett1970
Employees Worked With
July 08, 2023
Service was efficient, attentive, expert, communicative and what Airlines have come to expect at this dealership. and what Airlines have come to expect at this dealership. More
by mwhoolery
Employees Worked With
July 07, 2023
Customer service was awesome and they work well with you! Everyone speaks to you when you go in:) makes you feel like family! Everyone speaks to you when you go in:) makes you feel like family! More
by tooterbug718
