Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
5,583 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
5,583 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Sort by
August 16, 2023
Excellent is the one word I'd use. Kevin was best ever salesperson---just very informative and helpful, not at all pushy. Service office very friendly. I live much closer to Shelor---b Kevin was best ever salesperson---just very informative and helpful, not at all pushy. Service office very friendly. I live much closer to Shelor---but I purchased my Subaru from First Team---better deal, no hassles, very congenial. More
by jjchristenson
Verified Customer
August 15, 2023
My hatch won’t open. It has water leakage around a backlight. I have had it there several times. Nothing was done to stop water from leaking or even fix the hatch so I ca It has water leakage around a backlight. I have had it there several times. Nothing was done to stop water from leaking or even fix the hatch so I can at least open it. Unless I pay 5 or 6 thousand dollars. This was definitely a problem when I bought the vehicle and the restart button only fixes the problem while the vehicle is there. I would not recommend More
by tammylynn9488
August 15, 2023
Super friendly staff. Melissa is awesome! Easy to make appointments. Love my Subaru so much. Melissa is awesome! Easy to make appointments. Love my Subaru so much. More
by buffyeaster
Employees Worked With
August 15, 2023
I have left messages and no one returns my call in the service dept and that is uncalled for service dept and that is uncalled for More
by SCOLLINSGRAY
Employees Worked With
August 15, 2023
The Subaru Service Department is knowledgeable, professional, and friendly. They are responsible for me buying my second Subaru at the dealership. My car is out of warranty and I still drive 40 m professional, and friendly. They are responsible for me buying my second Subaru at the dealership. My car is out of warranty and I still drive 40 minutes one way to get my car serviced at the dealership. More
by MARY CHRISTIAN
Employees Worked With
August 15, 2023
Quick and easy oil change. Everyone was very friendly and helpful. I arrived early and they were done before it was even time for my appointment! Everyone was very friendly and helpful. I arrived early and they were done before it was even time for my appointment! More
by LZCORALLO
August 14, 2023
Convenient hours, good shop location, courteous knowledgeable staff, quick work turn around, comfortable waiting room knowledgeable staff, quick work turn around, comfortable waiting room More
by KMCMURRY75
Employees Worked With
August 14, 2023
Excellent customer service, We had an issue after the fact and the dealer picked up the car, made the repair and delivered it back to us. Blown away. fact and the dealer picked up the car, made the repair and delivered it back to us. Blown away. More
by MIKE@BOXELL.COM
Employees Worked With
August 14, 2023
Quick and thorough service on my 2020 Forester. I would recommend them to anyone who needs their Subaru serviced. They are friendly, professional, and courteous. I never have to worry about having I would recommend them to anyone who needs their Subaru serviced. They are friendly, professional, and courteous. I never have to worry about having my service done completely and correctly. Melissa was concerned that I was having to wait, but it was a pleasant experience all around. More
by kf4lnc
Employees Worked With
