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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,661 Reviews

5,661 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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June 24, 2023

Took my car the day it broke down and fixed it the next day. Thank you More

by KRISTYDAVILA52
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 24, 2023

Very professional, courteous and efficient. Melissa kept me apprised of the status of the repairs. More

by SBHARDY03
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 24, 2023

Harold good at listening Woody is great person to work with.He is very dood at understanding your wants and needs as a car owner! More

by kimmusgrove33
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Harold Woody
Jun 26, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 23, 2023

Waited over 4 hours for an oil change and tire rotation and air filter. If it wasn't for mechanic coming by asking how long I been there. I probably still will be there. More

by JGOLFER13
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Alyse Allen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 23, 2023

This was for an oil change, so what is there to say? The staff is always friendly and professional. I have used First Team/now Southern Team for over 25 years. I hate the car I have, but I love the s More

by CATHYCADDY1
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 23, 2023

Maintenance check in was quick and easy and staff was friendly and knowledgeable. Check out was easy as well. More

by POSTIT05
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 22, 2023

Always quick to answer and help with any problem your car may have when ever you roll in with your vehicle. More

by DRFURR1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 22, 2023

Everyone was polite, helpful, and friendly. Both check in and check out were easy. Work was done in a reasonable time and was done well. More

by fcraymond76
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 22, 2023

All of my visits have ran so smoothly and accurate. I can always get appointments when I need them. Just had body work done from an accident out of town. The Subaru here and the Subaru in Charlotte, NC More

by plprice
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to see you back with us again!

June 22, 2023

Have not used the service department at this time but my overall experience buying a vehicle was great! More

by sporthd69
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dustin Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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