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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,259 Reviews
Call Service Center (540) 362-4800

5,259 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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February 13, 2023

Good customer customer service and deliver on time. Not too long waiting time . Also kids friendly More

by BECKIDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the names
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Feb 13, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 13, 2023

great and timely service ,again ! I was worked in to replace a dead battery. ThankYou.. More

by jamesjamd17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to see you back again!

February 13, 2023

Overall the dealership is fine. They worked with me on getting my current vehicle. Sales and service personnel have been courteous and great to deal with. More

by DJ6277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 13, 2023

Excellent service. Took my care of my problems in a timely manner. Would recommend anytime. More

by DEBBECK33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 12, 2023

Efficient personable service. They estimated time for service accurately. We enjoyed the refreshments in the waiting area. More

by A.PRATHER2380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 11, 2023

Great service team. Proud to have group of experts working on my Subaru. Thank you More

by LINJORNEY58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Very proud of Mr. Lewis also. He always give me good advice regarding my car, if he’s there when I com in
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Feb 13, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 11, 2023

I think they encouraged me to have things done to my car that were not really necessary. More

by RICHAMYLOU57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure
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Feb 13, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your feedback and are eager to better your return experience.

February 11, 2023

Visited service for repeat problem. Nice area for customers to wait with water & coffee. Nice people More

by ABGW476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harold Woody
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your feedback and are eager to better your return experience.

February 10, 2023

This was a phenomenal experience! Everyone that I spoke with was incredibly helpful and friendly! More

by PIPPIN20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

February 10, 2023

It took two days to get my car back but I got a loaner. That made it easier on me. More

by MRSLAW52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Subaru)
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Feb 13, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your feedback and are eager to better your return experience.

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