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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,525 Reviews
Call Service Center (540) 362-4800

5,525 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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April 06, 2023

I ALREADY LEFT A REVIEW 2 DAYS AFTER SERVICE STATING THAT I HAD AN ISSUE THAT WAS ADDRESSED BUT *NOT FIXED* SHORTLY AFTER PURCHASE OF CAR. I WAS NOT SURPRISED THHERE WASN'T ANY RESPONSE THEN SINCE I WAS REQU More

by STEVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike White
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We value and appreciate your business. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

April 05, 2023

Such a great team and provides excellent service! Would receive them to anyone and everyone. Thanks More

by brycemom49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Horatio Doregos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 05, 2023

I always receive excellent service when taking my vehicle in for maintenance and repairs at Southern Team. More

by Keesha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 05, 2023

I have always had a pleasant experience everytime I have had to take my subaru for service. Very nice people to deal with. More

by SUSANATTHEGYM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Adams (Subaru)
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Apr 06, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 05, 2023

The staff met and exceeded all of my expectations. The work was completed as stated and no pressure to buy any extras. More

by SALLS80230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walt
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April 05, 2023

Since purchasing the vehicle have not returned for service but have been using the dealership for years. More

by JCMONTY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Adams (Subaru)
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Apr 05, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 05, 2023

All is very professional and understanding. Great service. And cares about the customer. Very clean More

by LILFUT53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 05, 2023

After being frustrated because a lot of issues with my Santa Fe, we found Stacy Gunter who was very helpful and friendly. She answered all my questions and make everything works out for us. The must of e More

by GARCIAADALGISA
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Scott Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Sherry
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Apr 05, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 05, 2023

Friendly, fast and reliable service. Haroled Woody kept us up to date on the status of our vehicle and was very professional. More

by cwowretusmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
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Apr 05, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 05, 2023

Very easy to work with with the service department. Scheduling, check-in and service were all quick, staff was friendly. More

by MALOWI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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