Back

Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
6,056 Reviews

6,056 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Sort by
May 18, 2023

Melissa is always a pleasure to work with. Took care of my car, and when it had an issue they took care of that too! More

by Luke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon- SUBARU
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023

Always friendly & helpful. The best part about coming here is the free oil change. I'm glad I purchased my Subaru here & will continue to give them my business! More

by BLAIR.KENNEDY2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon- SUBARU
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Positive feedback as always! Thank you.

May 17, 2023

Harold was a joy to work with. He has the best customer service skills. It was great! More

by alvess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
May 17, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 17, 2023

The employees that I work with are always friendly, helpful, responsive and work around my schedule. Work is always performed correctly, thanks for the great job! More

by jmcmillian79@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 17, 2023

The staff is knowledgable and they keep you informed on the status of your vehicle. They let you know of any other services your vehicle may need without the feeling of being pressured. I felt they were th More

by Monarn10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 16, 2023

I was on hold for over 45 minutes after being transferred to service advisor. Then call was answered and I was disconnected. Cannot believe that! This was after I had left 3 messages on a Thursday Friday an More

by BOBBYPROCTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Apparently call center for service on hold for Danielle over 45 monutes
May 16, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We value and appreciate your business. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

May 17, 2023 -

BOBBYPROCTER responded

Good Morning! I am extremely happy to report that Southern Team reached out to me and was able to resolve my concerns. I am very satisfied with the resolution that Southern Team and I was able to work out! Thank you Southern Team

May 16, 2023

Good dealership, professional service department. I cannot rate Maria, I did not speak with her but I am sure she would rate 5 stars. mike White checked me in and was gone when I checked out. The More

by SBLACK56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 16, 2023

My experience was the best new car purchase I ever made. Tony was terrific and easy to deal with. More

by davellen1
Recommend Dealer
Yes
Employees Worked With
Tony
May 16, 2023

Great experience. A professional organization that knows how to take care of its customers and make you feel that you are number one More

by MLHERRON1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 15, 2023

Forgot my coupon that you all sent. They would not honor it. Should have been in computer. More

by SHERAL.WORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Durham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your feedback and are eager to better your return experience.

...
443
...